E-commerce Assistant Manager (Full-time) North Versailles, PA.

Goodwill of Southwestern PennsylvaniaNorth Versailles, PA
2d$15 - $18

About The Position

As the E-commerce Assistant Manager you would be responsible for assisting in the overall day-to-day operation and success of an e-commerce re-sale operation. Provide leadership and direction to staff, program participants, and customers; ensure that production and quality goals are achieved; support the mission by supporting the achievement of sales, budget, and profit objectives; supports efficient e-commerce operations. While also supporting the successful implementation of organizational policies and procedures, positive work environment and quality customer experience.

Requirements

  • High School Diploma or Equivalent AND 3 years' experience in a retail store or e-commerce experience required.
  • OR Associates Degree AND 1 year of experience in a retail store or e-commerce experience required.
  • Must be comfortable utilizing web-based sites to merchandise and sell product.
  • Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH)
  • Must have a valid driver’s license and reliable transportation.

Nice To Haves

  • Store management experience preferred.

Responsibilities

  • Supervise employees engaged in online auction listing, shipping, and quality control management.
  • Assign employees to specific departments or special tasks, as needed.
  • Instruct staff on how to handle difficult and complicated sales and/or customers.
  • Supports e-commerce operations such as staffing patterns and scheduling, enforcement and monitoring of all policies and procedures, customer service and satisfaction, production, and merchandise quality control , payroll, pricing and production standards, etc. as assigned or needed.
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