Lotus Bakeries-posted 3 months ago
Mid Level
San Francisco, CA
1,001-5,000 employees
Food Manufacturing

The position involves leading daily e-commerce operations across major platforms such as Amazon, Walmart, Instacart, Costco, Safeway, and Target. Responsibilities include conducting content and PDP audits, managing Brand Store updates, and maintaining various performance scorecards and pacing tools. The role also encompasses commercial planning and financial management, where collaboration on promotional planning and trade spend tracking is essential. Additionally, the position requires managing paid media and advertising efforts, including planning, launching, and optimizing campaigns across multiple platforms. Reporting, insights, and communication are key components, with expectations to prepare detailed performance insights and conduct competitive benchmarking. The role also involves strategy and innovation, where piloting new retail media formats and developing audience strategies are crucial. Cross-functional collaboration with various teams is necessary to ensure media plan alignment and effective communication with platform partners.

  • Lead daily e-commerce operations across Amazon, Walmart, Instacart, Costco, Safeway, and Target platforms.
  • Conduct content and PDP audits, and manage Brand Store updates.
  • Maintain scorecards, and pacing tools (including MTD pacing, weekly order review, forecast, and finance check-ins).
  • Collaborate on promotional planning and activation, including troubleshooting and consensus alignment.
  • Support trade spend tracking, true-ups, and TPM checkbook analysis.
  • Partner with internal teams and external agencies to plan, launch, and optimize paid search, DSP, and retail media campaigns.
  • Manage media planning and strategy (annual/monthly plans, ROAS targets, budget splits, ecommerce scorecard).
  • Execute campaign setup and launch across platforms.
  • Perform optimization and bid management (keyword targeting, budget reallocation, ACoS goals).
  • Leverage Amazon Marketing Cloud for insights and advanced targeting (audience testing).
  • Conduct search terms analysis for trends and insights applicable to paid search strategy.
  • Review Amazon AMS spend pacing and adjust strategy as needed.
  • Perform paid search campaign optimization for Amazon, Walmart, Instacart, Costco, Safeway, and Target.
  • Review DSP ads and conduct pulse checks.
  • Prepare and deliver weekly, monthly, and global business recaps.
  • Provide detailed performance insights, visualizations, and actionable recommendations.
  • Conduct competitive benchmarking (SOV, media trends, category performance).
  • Communicate campaign impact and partner with internal teams and stakeholders.
  • Refresh monthly Amazon Ads and Walmart Ads performance recaps for global connects.
  • Pilot new retail media formats and explore beta features.
  • Develop audience strategies using 1P/retailer data.
  • Support A/B testing (creative tests, placements tests, dayparting).
  • Analyze search term reports, category trends, and competitor activity to identify growth opportunities and inform content, pricing, and media strategies.
  • Coordinate with brand (global/local), insights, and category teams for media plan alignment.
  • Work cross-functionally with marketing and creative to request content updates for key seasons, new item launches, and ad hoc as needed.
  • Build strong relationships with platform partners ensuring deliverables and opportunities are leveraged.
  • Proven experience (4-6 years) in e-commerce account management, with a track record of managing multiple accounts and platforms ideally within CPG.
  • Expertise in e-commerce platforms such as Amazon, Walmart, and Costco, with advanced knowledge of Paid Search, DSP, Digital Shelf management, penalties, and pricing.
  • Strong analytical skills to assess campaign performance and make data-driven decisions.
  • Demonstrated success in managing cross-platform advertising budgets and optimizing campaigns for performance.
  • Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies.
  • Proficiency in Excel or similar tools for reporting and data analysis.
  • Proven ability to optimize product listings and manage compliance responsibilities on Amazon.
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