E-Books Associate

Goodwill Southwest Florida • Fort Myers, FL

40d • Onsite

About The Position

Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. The EBooks Associate will work in all areas of the EBooks department and must be able to work both independently as well as within a team environment. The EBooks Associate will perform various tasks to prepare and list items online and fulfill orders.

Requirements

• High school diploma or equivalent preferred.
• E-bay, Amazon or other online marketplace experience preferred.
• Knowledge and experience using Microsoft Word, Excel and Outlook programs
• Ability to research information online, through multiple websites
• Type at least 20 words per minute
• Communicate effectively, both written and verbally
• Able to listen to and follow instructions
• Use good judgment and exercise patience and understanding.
• Knowledge and ability to use basic math skills
• Stand for extended periods of time
• Ambulate independently, to stoop, bend, kneel, push and pull
• Read fine print/engraving and recognize colors
• Occasionally lift and/or move up to 40 pounds.

Nice To Haves

• E-bay, Amazon or other online marketplace experience preferred.

Responsibilities

• Great customer service skills.
• Able to meet or exceed daily productivity goals meet or exceed quality standards of work produced as assigned by EBooks Manager.
• Accurately represent all items (including damages, conditions of book or media); package and prepare orders for shipment for the day
• Provides excellent customer service to all internal and external customers
• Fosters and demonstrates a positive team environment.
• Follow all Goodwill and department policies and procedures and safety regulations
• Works flexible schedule based on the needs of the business.
• Other duties as assigned by supervisor.

Benefits

• Health, dental and vision plans
• 403(b) retirement plan
• Paid holidays
• Personal time off (PTO)
• Employee Assistance Program
• Store Discounts
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees