E-Books Associate

Goodwill Industries of Southwest Florida•Fort Myers, FL

12d•Onsite

About The Position

Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. The EBooks Associate will work in all areas of the EBooks department and must be able to work both independently as well as within a team environment. The EBooks Associate will perform various tasks to prepare and list items online and fulfill orders.

Requirements

High school diploma or equivalent preferred .
E -bay, Amazon or other online marketplace experience preferred.
Knowledge and experience using Microsoft Word, Excel and Outlook programs
ab ility to research information online, through multiple websites
type at least 20 words per minute
communicate effecti vely, both written and verbally
able to listen to and follow instructions
use good judgment and exercise patience and understanding.
Knowledge and ability to use basic math skills
stand for extended periods of time
ambulate independently, to stoop, bend, kneel, push and pull
read fine print/engraving and recognize colors
occasionally lift and/or move up to 40 pounds.

Nice To Haves

E -bay
Amazon or other online marketplace experience

Responsibilities

Great customer service skills.
Able to meet or exceed daily productivity goals m eet or exceed quality standards of work produced as assigned by EBooks Manager.
Accurately represent all items (including damage s, conditions of book or media); package and prepare orders for shipment for the day
p rovides excellent customer service to all internal and external customers
f osters and demonstrates a positive team environment.
Follow all Goodwill and department policies and procedures and safety regulations
w orks flexible schedule based on the needs of the business .
Other duties as assigned by supervisor.