E-Books Associate

GOODWILL OF WESTERN & NORTHERN CONNECTICUT•Bridgeport, CT

23d

About The Position

Goodwill of Western and Northern Connecticut is seeking driven individuals to join us in our mission to help others and serve our local communities. The E-Books Associate works independently across all areas of the E-Books department and must be capable of both independent work and collaboration within a team environment. The E-Books Associate always ensures quality standards while preparing, listing items online, and fulfilling orders.

Requirements

High school diploma or GED.
Basic computer skills and knowledge of the internet, Microsoft Office Suite.
Experience using a digital camera, uploading and saving images.
Attention to detail.
Physical stamina to stand, walk, bend and reach.
Must be able to lift over 40 pounds.

Nice To Haves

Knowledge in Books and Media collectibles preferred
Past experience in E-Commerce is strongly preferred.

Responsibilities

Sort, evaluate, and identify quality books and media for sale on multiple e-commerce platforms.
Prepare written listings for items, ensuring accurate descriptions.
Adhere to standard operating procedures while sorting items for appropriate sales disposition.
Follow posting procedures while assigning listing numbers and placing items in the correct holding location.
Retrieve items from the shipping pick list and prepare items for shipment.
Properly photograph items to accurately market and represent them to online bidders.
Communicate with customers via email and phone to address questions, concerns, and issues related to listed items.
Meet or exceed daily listing production goals.
Maintain a clean and orderly work environment.
Follow all e-commerce policies and procedures.
Foster a positive work atmosphere by communicating positively with customers, clients, co-workers, and management.
Perform other duties as assigned.

Benefits

Opportunities for career advancement
A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
These benefits available 1st of the month, following 60 days of employment
Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
Up to $3,000 in qualified Tuition Reimbursement
Nine (9) Paid holidays (based on standard weekly hours)
403(b) Retirement Savings Plan, including Employer Match
50% Employee Discount
$50 work anniversary gift for every year of continuous service (for part-time and full-time team members)
$200 Referral Program (for every candidate hired that you refer to Goodwill)