Dutch or Flemish Customer Care Technical in Greece
About The Position
🌟 Stop dreaming about Greece and start living it! 🏛️ Imagine swapping your morning commute for a view of the Mediterranean. We are looking for ambitious explorers ready to join a global telecom leader! You won't just be working; you'll be tasting authentic moussaka, soaking up 300 days of sunshine, and exploring ancient hotspots. If you’re ready for a career that feels like a permanent vacation, this is your moment! ☀️🌊 💼 Your role The First Responder: You are the face (and voice) of the Front Office Technical team! 📞🦸♂️ Tech Wizardry: Solve puzzles involving broadband, mobile networks, TV apps, and those pesky remote controls. 📡📺 Communication King/Queen: Engage with customers via calls and chat—no dusty emails here! 💬 The "First Time Right" Expert: Use high-tech tools like 'Dare' to find the perfect solution on the first try. ⚡ Bridge Builder: Coordinate with on-site technicians or escalate complex cases to the second-line pros. 🛠️ Opportunity Spotter: Turn a tech chat into a win-win by introducing customers to cool new products! 💰✨
Requirements
- Language Power: Native-level Dutch or Flemish (C2) + solid English (B2)
- Vibe Check: A friendly, helpful phone manner that keeps customer satisfaction (CSAT) soaring!
- Communication Skills: You listen actively, summarize clearly, and speak with confidence.
- Tech Interest: No engineering degree needed, but a passion for the telecom world is a huge plus!
- Flexibility: You’re ready to shine during evenings and weekends.
- Eager to Learn: We provide the training; you provide the motivation to absorb it all!
Responsibilities
- Solve puzzles involving broadband, mobile networks, TV apps, and those pesky remote controls
- Engage with customers via calls and chat
- Use high-tech tools like 'Dare' to find the perfect solution
- Coordinate with on-site technicians or escalate complex cases to the second-line pros
- Turn a tech chat into a win-win by introducing customers to cool new products!
Benefits
- Paid Training: Get paid to become a technical pro!
- The Relocation Package: We make your move to Greece smooth and stress-free!
- Vibrant Culture: Join a fun, people-oriented team where work feels like family.
- Growth: Real paths to climb the international career ladder.
- Market-Based Salary: Solid pay with amazing perks in a sunny location!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
