Durable Medical Equipment Technician

American Addiction Centers • Bermuda Run, NC

4d • $21 - $32 • Onsite

About The Position

Durable Medical Equipment Technician Department: 37400 Davie Medical Center - Administration: Orthopedics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Travel is required to provide staffing coverage across multiple clinic locations within our market. Candidates must have reliable transportation and a valid driver’s license. Flexibility to adjust schedules based on clinic needs, patient volume, or staffing gaps is required Pay Range $21.45 - $32.20 Position Highlights: Location: Bermuda Run, North Carolina / Davie Medical Center Full Time What We Offer: Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work. Generous PTO: Accrual starts at up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters. Parental Benefits: Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents. Retirement: Up to 7% employer-paid retirement contributions Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor's degree and up to $5,000 per year towards a graduate degree. What You'll Need: HS Diploma or GED What You'll Do: Fit and educate patients on orthopedic devices and DME per provider orders, ensuring proper sizing, comfort, and understanding of usage, care, and expected outcomes. Apply and remove casts and splints as directed by providers, while maintaining cast room readiness and ensuring adequate inventory of supplies. Leverage Epic and third-party DME software (e.g., MotionMD) to manage daily operations, verify benefits, initiate pre-authorizations, and collect patient financial responsibilities. Document all services and measurements, including payer-required forms (e.g., ABNs, FRNs), to ensure compliance with billing and insurance regulations. Support inventory management and audit activities in collaboration with the DME Coordinator, and promptly report equipment issues or shortages to leadership. Build and maintain collaborative relationships with patients, providers, clinical staff, vendors, and suppliers to ensure seamless and high-quality care delivery. Ensure timely and accurate documentation in alignment with clinical, operational, and regulatory standards. Perform additional duties as assigned to support the efficient operation of orthopedic and DME services, adapting to evolving patient and departmental needs. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Knowledge, Skills & Abilities Required: The role requires knowledge of orthopedic bracing, DME billing, and safety standards, along with proficiency in fitting devices and using Epic and third-party software. Strong communication skills and the ability to follow standardized practices and maintain accurate documentation are essential. Physical capability to perform hands-on tasks and travel between locations is expected. Collaboration with clinical teams, providers, and vendors is key to delivering seamless care. Physical Requirements and Working Conditions: The DME Technician role requires the physical ability to lift up to 50 pounds and perform tasks involving standing, bending, reaching, and fine motor skills. The technician may need to travel between multiple locations to support orthopedic and DME services. Work is typically performed in clinical environments such as cast rooms and patient care areas, with adherence to infection control and safety standards. Reliable transportation is required as this role may require traveling to multiple locations. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Requirements

• HS Diploma or GED
• The role requires knowledge of orthopedic bracing, DME billing, and safety standards, along with proficiency in fitting devices and using Epic and third-party software.
• Strong communication skills and the ability to follow standardized practices and maintain accurate documentation are essential.
• Physical capability to perform hands-on tasks and travel between locations is expected.
• Collaboration with clinical teams, providers, and vendors is key to delivering seamless care.
• Reliable transportation and a valid driver’s license.
• Flexibility to adjust schedules based on clinic needs, patient volume, or staffing gaps is required

Responsibilities

• Fit and educate patients on orthopedic devices and DME per provider orders, ensuring proper sizing, comfort, and understanding of usage, care, and expected outcomes.
• Apply and remove casts and splints as directed by providers, while maintaining cast room readiness and ensuring adequate inventory of supplies.
• Leverage Epic and third-party DME software (e.g., MotionMD) to manage daily operations, verify benefits, initiate pre-authorizations, and collect patient financial responsibilities.
• Document all services and measurements, including payer-required forms (e.g., ABNs, FRNs), to ensure compliance with billing and insurance regulations.
• Support inventory management and audit activities in collaboration with the DME Coordinator, and promptly report equipment issues or shortages to leadership.
• Build and maintain collaborative relationships with patients, providers, clinical staff, vendors, and suppliers to ensure seamless and high-quality care delivery.
• Ensure timely and accurate documentation in alignment with clinical, operational, and regulatory standards.
• Perform additional duties as assigned to support the efficient operation of orthopedic and DME services, adapting to evolving patient and departmental needs.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
• Age-specific information is developed further in the departmental job standards.

Benefits

• Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
• Generous PTO: Accrual starts at up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
• Parental Benefits: Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents.
• Retirement: Up to 7% employer-paid retirement contributions
• Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor's degree and up to $5,000 per year towards a graduate degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees