Dunkin Team Leader

Dunkin' Donuts • Elizabethton, TN

4h • Onsite

About The Position

Dunkin' Donuts is seeking dynamic Shift Leaders to guide crew members and ensure a delightful guest experience in a fast-paced, customer-focused environment. This role is challenging and rewarding, offering opportunities for growth and development within the organization.

Requirements

• Strong communicators with effective math and writing skills.
• Must be at least 18 years of age and fluent in English.
• Energetic leaders who can inspire teams and deliver exceptional guest experiences.
• Ability to pass a background check and drug test.
• Flexibility to work various shifts as required.

Nice To Haves

• Experience in restaurant, retail, or supervisory roles is preferred.

Responsibilities

• Inspire and coach crew members, playing a pivotal role in their development and the store's success.
• Lead by example in delivering top-tier guest service, setting the standard for your team.
• Drive operational standards and efficiency, ensuring each guest leaves happier.
• Manage team dynamics effectively, ensuring smooth operations and a positive work environment.
• Enhance your skills with comprehensive training programs, including ServSafe certification.
• Guide crew members through their shifts, clearly communicating responsibilities, providing feedback, and acknowledging their achievements.
• Utilize team members optimally throughout the shift to meet guest needs and maintain service standards.
• Assist in training crew members, in line with directives from the Restaurant Manager or Assistant Manager.
• Set clear goals and hold team members accountable during your shift.
• Uphold our commitment to guest service, fostering a sense of urgency to meet needs and resolve any issues.
• Ensure that quality, service, and cleanliness standards are consistently met.
• Oversee the execution of restaurant standards and marketing initiatives to effectively manage labor and food costs.
• Ensure adherence to all policies regarding cleanliness, food safety, and restaurant security.
• Other duties as assigned

Benefits

• Weekly Pay: Receive regular paychecks every week, adding stability and ease to your financial planning.
• Paid Time Off: Enjoy well-earned breaks with our paid time off policy.
• Career Advancement: Explore opportunities for growth within our organization – we value internal promotion and career development.
• 401(k) with 6% Match: Plan for your future with our robust 401(k) program, including a generous company match.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees