Dual Operations Manager
About The Position
What You Will Do Oversee Front Office and Housekeeping operations, ensuring standards (brand and Atrium!) are followed to a T. Lead and support your team—coaching, developing, and stepping in when needed to keep service top-notch. Keep the hotel spotless and guest-ready by coordinating cleanliness, maintenance, and timely responses to issues. Monitor department budgets, control labor and supply costs, and support revenue-generating initiatives. Create memorable guest experiences with proactive service and genuine connection (you’ll be the reason they come back!). What We Are Looking For 2+ years of hospitality leadership – You’ve managed people and property, and you’ve got the stories (and spreadsheets) to prove it. Housekeeping or front desk experience – Understanding both sides of the rooms operation makes you a true hotel ninja. Strong people leadership skills – Coaching, conflict resolution, and motivation are all in your toolkit. Solid computer skills – Microsoft Office Suite, team chats, and reports won’t slow you down. Flexible schedule – Nights, weekends, holidays—hospitality never sleeps, and sometimes, neither do we What Atrium Leadership Looks Like: Accountable Achiever: You take ownership and deliver results. Agile Thinker: You adapt quickly to changing circumstances. Talent Curator: You attract, develop, and retain top talent. Transparent Leader: You communicate openly and honestly. Leading with SPIRIT: You embody our core values of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork.
Requirements
- 2+ years of hospitality leadership
- Housekeeping or front desk experience
- Strong people leadership skills
- Solid computer skills – Microsoft Office Suite, team chats, and reports won’t slow you down.
- Flexible schedule – Nights, weekends, holidays
Responsibilities
- Oversee Front Office and Housekeeping operations, ensuring standards (brand and Atrium!) are followed to a T.
- Lead and support your team—coaching, developing, and stepping in when needed to keep service top-notch.
- Keep the hotel spotless and guest-ready by coordinating cleanliness, maintenance, and timely responses to issues.
- Monitor department budgets, control labor and supply costs, and support revenue-generating initiatives.
- Create memorable guest experiences with proactive service and genuine connection
Benefits
- Career Growth & Learning – 40% of our management hires are internal promotions!
- Invest in Your Future – 401(k) plan with company match.
- Comprehensive Health Coverage – Medical, dental, and vision insurance options.
- Paid Time Off & Vacation
- Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Make a difference through Atrium’s community service and volunteer programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
