Dual Credit Support Specialist -Guidance and Counseling - School Year 2025-2026

Spring Branch ISD•Houston, TX

38d•Onsite

About The Position

Spring Branch Independent School District Job Description Dual Credit Support Specialist Job Title: Dual Credit Support Specialist Reports To: Coordinator, Postsecondary Outcomes & CCMR Classification: Paraprofessional (Clerical/Teacher Assistant) Wage/Hour Status: Non-exempt Days: 188 Salary: See Compensation Plan for Paraprofessional/Administrative Support Staff, Pay Grade 204 Contract: None Date Revised: 9/16/2025 Primary Purpose: Support students in the College Academy and Early College Programs at the HCC campus.

Requirements

High school diploma or equivalent.
Minimum Assessment Standard: Broad knowledge of MS Word and basic knowledge of MS Excel.
Strong organizational and communication skills.
Ability to manage multiple tasks with attention to detail.
Proficiency in Microsoft Office Suite, Google Workspace, and student information systems (e.g., Skyward).
Ability to work collaboratively with students, staff, and external partners.
Previous experience working in a student support role
Maintain emotional control under stress.
Work with frequent interruptions.
This position requires regular in-person interaction with the public.
Repetitive hand motions.
Prolonged use of the computer.
Move small stacks of textbooks, media equipment, desk and other classroom equipment.

Nice To Haves

Associate's degree preferred.
Two or more years of relevant professional experience may be substituted for an associate's degree.
2-years' experience working in a K-12 or higher-ed educational setting may be substituted for an associate's degree.

Responsibilities

Provide support for students who are taking classes at HCC - Spring Branch.
Work collaboratively with the administrative assistant to schedule buses for dual credit courses.
Communicate bus schedule changes to students and staff in a timely manner.
Manage the Early College Program/RISE check-in form and update data tabs as necessary.
Attend Early College Program check-in meetings via Zoom and provide updates as needed.
Work with dual credit software to maintain student records.
Compile and share a list of enrollment issues with the Dual Credit Team.
Collect and track course-related information from students (e.g., textbooks, finals, instructor absences).
Support the Dual Credit Team with data entry and program documentation (scholarship spreadsheet, T-2-4 data, financial aid codes in Skyward).
Organize and assemble materials and resources to enhance the knowledge of all participants in the college access process.
Establish and maintain positive rapport with Houston Community College (HCC) instructors.
Communicate any outstanding student issues or challenges to the Dual Credit Team for follow-up.
Troubleshoot student concerns and escalate as appropriate.
Monitor and report morning and afternoon attendance for dual credit students.
Perform other duties as assigned.