DSC Security Dispatcher

Dakota Sioux Casino & Hotel • Watertown, SD

14h • Onsite

About The Position

The DSC Security Dispatcher is responsible for maintaining and recording incoming radio calls, handling public and team member inquiries in person or by telephone, and possessing thorough knowledge of radio codes, signals, and the Dakota Sioux Casino Security department's policies and procedures. This role involves dispatching officers, maintaining files and memorandums, and monitoring team member clock-ins and outs.

Requirements

• High school diploma or GED equivalent
• Excellent verbal and written communication skills
• Ability to work irregular hours
• Dependable and punctual
• Must be physically fit and able to lift 40+ lbs.
• Must complete all security certifications within one year of hire in accordance with the gaming commissions rules and regulations
• Must obtain a Key Gaming License upon hire

Responsibilities

• Maintains and records incoming radio calls on a radio log
• Receives public and team member inquiries in person or by telephone in a polite and professional manner
• Possess and maintain thorough knowledge of skill in the use of radio codes, signals and call letters or numbers used by Dakota Sioux Casino Security department
• Possess and maintain thorough knowledge of policies and procedures of the Dakota Sioux Casino Security department and the Security operations manual; includes confidentiality
• Dispatch officers by radio, telephone or in person
• Maintains files and memorandums
• Monitors the clocking in and out of all team members
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED