Drug Test Phone Representative: 12pm - 8pm

Vertical Screen Inc. • Warminster, PA

2d • Onsite

About The Position

At Vertical Screen, we are a leading applicant screening firm, helping companies hire with confidence through our family of companies including Business Information Group, Certiphi Screening, Truescreen, and Fieldprint. We specialize in building smart technology for fast, accurate results and pride ourselves on a team of kind, collaborative professionals. The Occupational Health Services Researcher supports clients' applicants by handling incoming calls regarding drug screens and other health services. This is a full-time, in-office position located in Warminster, PA, with a shift from 12pm-8pm, Monday through Friday, paying $16.00/hr.

Requirements

• Must be able to work in a fast paced, inbound/outbound call center environment
• Ability to multitask
• Strong attention to detail
• Ability to efficiently operate and navigate a computer and internal software
• Excellent verbal and written communication skills
• Must be proficient in Microsoft Office
• at minimum a high school diploma or equivalent

Nice To Haves

• Fluency in Spanish

Responsibilities

• Handle a high volume of inbound or outbound calls
• Evaluate documentation and information needed
• Processing and following up on invoices and faxes
• Administrative duties such as filing, scanning, and mailing different types of documents
• Maintain and document detailed notes in system regarding correspondence with applicants

Benefits

• Medical, dental and vision coverage with spouse/family coverage options
• 401K plan with generous company match
• Flexible spending accounts
• Voluntary insurance coverage plans (life, disability, etc.)
• Paid lunch breaks
• Paid time off
• Paid holidays
• Paid training program/ Internal employee development
• Overtime options available
• Casual dress code
• Flexible work schedules
• RushBus scheduled service from Septa Bus Route 22 and Regional Rail
• Employee referral bonus program
• Discounts through partnerships & neighborhood business programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees