Drop -In Center Case Manager – Justice -Involved Focus
About The Position
Under the direction of the Program Manager, the Drop -In Center Case Manager provides high -quality, center -based case management services to individuals and families accessing support through the Drop -In Center. This role serves as a primary point of contact for participants, promoting stabilization, service connection, and long -term self -sufficiency through structured, on -site services in a safe and welcoming environment. This position specifically requires direct experience working with justice -involved individuals, including those impacted by incarceration, probation, parole, diversion programs, re -entry services, or court -mandated systems. This position is fully center -based. Services are provided on -site at the Drop -In Center only. No fieldwork, outreach, or home visits are required.
Requirements
- Direct experience working with justice -involved populations (incarcerated, formerly incarcerated, probation, parole, diversion, or re -entry programs)
- Knowledge of the criminal justice system and its impact on housing, employment, and public benefits access
- Experience navigating court systems, probation/parole requirements, or re -entry programming
- Commitment to the mission, vision, and values of The Good Seed CDC
- Knowledge of homelessness, poverty, and social service systems
- Strong interpersonal, organizational, and communication skills
- Ability to work effectively with diverse populations experiencing complex needs
- Experience conducting intakes, assessments, and service planning
- Familiarity with Los Angeles County social services and community resources
- Trauma -informed, culturally responsive, and client -centered approach
- Ability to thrive in a fast -paced, high -volume environment
- Flexible schedule, including occasional evenings and weekends as needed
Nice To Haves
- Bachelor’s degree in Social Work, Human Services, Psychology, or related field
- Experience working in re -entry programs, public defender offices, probation departments, or community -based justice programs
- Experience with case management documentation systems
Responsibilities
- Conduct client intakes and comprehensive needs assessments
- Complete psychosocial assessments and develop individualized service plans in collaboration with participants
- Provide trauma -informed, on -site case management services
- Support justice -involved individuals navigating probation, parole, re -entry, court requirements, diversion programs, and system compliance
- Assist clients in addressing barriers related to criminal history, including housing access, employment eligibility, and benefit enrollment
- Coordinate services including housing referrals, healthcare access, benefits enrollment, employment resources, and social services
- Maintain accurate and timely documentation, case notes, and client records
- Ensure compliance with court -related or supervision -related documentation when applicable
- Build and maintain trusting, professional relationships with participants
- Support clients in achieving stability goals related to housing, health, income, and self -sufficiency
- Coordinate care with internal staff and external service providers, including probation officers, public defenders, re -entry partners, and community agencies
- Utilize harm reduction, strengths -based, and client -centered approaches
- Manage an active caseload of Drop -In Center participants
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Generous paid time off
- Agency -supported professional development and continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
