Driver Orientation Training Manager

ATS Services Inc. • Porter, IN

29d • $70,000 - $90,000 • Onsite

About The Position

The Driver Orientation Training Manager leads and manages driver orientation, training, and safety compliance at assigned location(s). This role oversees the Orientation/Simulator team, providing coaching, performance management, and guidance to ensure onboarding, classroom instruction, and hands-on training meet ATS standards, DOT regulations, and company safety requirements. Training programs are designed and delivered using operational data, incident trends, and targeted safety objectives to promote driver readiness, retention, and compliance. The manager facilitates hands-on driver training, supports accident prevention and corrective actions, and ensures all educational materials and technology are current and effective. This position drives continuous improvement in training delivery, fosters a professional and accountable team environment, and collaborates with Safety, Operations, and other departments to achieve operational and safety goals.

Requirements

• Associate or bachelor's degree in related field, plus 4-6 years of experience in driver training/facilitation, or an equivalent combination of education and experience.
• Valid CDL required.
• Strong knowledge of Department of Transportation (DOT) compliance regulations, or the ability to learn quickly.
• Excellent knowledge of heavy haul tractor/trailer requirements and working knowledge of the wind transportation industry.
• Proven leadership experience managing onsite personnel, with strong team management and coaching abilities.
• Ability to train, coach, and influence drivers and staff to achieve operational and safety goals.
• Demonstrated creativity and skill in developing training modules, presentations, and videos as needed.
• Strong analytical, investigative, and problem-solving skills, including the ability to interpret and apply operational and safety data to reduce incidents.
• Excellent organizational, time-management, and multitasking abilities; able to work independently and maintain professionalism and confidentiality.
• Collaborative team player with flexibility to support varied projects and remain calm under pressure.
• Proficient in addressing internal and external customer needs and managing customer situations effectively.
• Proficient in Microsoft Office (Word, Excel, and Outlook) required.
• Excellent communication (written, listening and verbal) and interpersonal skills.
• Must be able to demonstrate a proactive commitment to ATS corporate values and the success of all staff.
• Willing and able to travel infrequently, including overnight travel.

Responsibilities

• Staff Leadership & Management
• Supervise Orientation staff at assigned location(s), including scheduling, coaching, performance evaluation, and disciplinary action when necessary.
• Ensure presentations and orientation materials are reviewed and updated at least annually.
• Provide clear expectations and ensure accountability for team adherence to ATS standards.
• Training & Orientation Oversight
• Lead and supervise the Driver Orientation/Simulator personnel in assigned location(s) to ensure compliance with DOT regulations and ATS requirements.
• Design, update, and facilitate classroom and hands-on driver training on equipment operation, securement, loading, safety, and FMCSA regulations.
• Ensure consistency across all orientation locations and maintain alignment with Safety and Operations strategies.
• Create and maintain driver education materials and ensure orientation tablets and technology function properly.
• Safety & Collaboration
• Facilitate on-the-road testing and evaluations as required.
• Collaborate with Safety, Operations, Claims, and other departments to support driver readiness and safety outcomes.
• Assist with accident investigations, provide feedback, and deliver corrective training.
• Produce reports and performance metrics as requested.
• Continuous Improvement & Compliance
• Modify training content based on incident trends, regulatory changes, and leadership direction.
• Ensure new driver onboarding reinforces safe driving behaviors and ATS customer service standards.
• Maintain awareness of industry best practices and implement enhancements as appropriate.
• Oversee retraining and targeted driver education when performance or safety concerns are identified.
• Additional Duties
• Demonstrates, by their daily actions, ATS Mission, Vision, and Values in a consistent, effective, and reliable manner.
• Support ATS' culture by aligning actions, behaviors, performance, and decisions in accordance with the Company's values as set forth in our All-Employee Competencies.
• Carry out managerial and leadership responsibilities in accordance with ATS' policies and applicable laws.
• Perform key All-Manager Responsibilities; Deliver High Business results, Build the Right Team, Manage for Optimal Performance and Develop Talent for Growth.
• Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required.
• Perform other duties and responsibilities as assigned.

Benefits

• In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance.
• Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment.
• Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees.
• Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administrative and Support Services
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees