Driver/Dispatcher (PRN)

Family Health West•Fruita, CO

10d•$23•Onsite

About The Position

You belong here! At Family Health West, you’re more than an employee, you’re family. When you enter our facility, you know it’s Family Health West because, well, the color speaks for itself. You’ll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals. When we say you’ll do what you love, we mean it! Welcomed by open arms and warm smiles, you’ll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that’s what got us to the top! You’ll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado. So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends! About Family Health West Our roots go deep -- founded by the community in 1946, it’s no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future. At Family Health West we go beyond what corporate hospitals deliver, we’ve created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities. Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views. PRN STATUS AND SCHEDULING EXPECTATIONS This position is classified as PRN and is not guaranteed hours. Scheduling is based on operational needs, including coverage for absences, vacancies, and increased service demand. Employee may be contacted to work shifts on short notice. Employee may accept or decline offered shifts; however, continued PRN status is dependent on maintaining reasonable availability and responsiveness. In accordance with FHW policy, PRN employees are required to work a minimum of one shift per month to maintain active employment status. Failure to meet this requirement may result in removal from PRN status or separation of employment.

Requirements

Education: High School Diploma or equivalent preferred.
Licenses: No professional license required, Current Colorado Driver’s License required.
Certifications: No professional certification required.
Experience: 1-2 years related experience required or preferred.
Drug Screen
Physical Assessment
Tuberculosis screen
Background check (Criminal, Civil, Educational, Previous Employment, etc.)
Driver Record screen (positions requiring on-the-job driving)

Responsibilities

When assigned to dispatch duties, coordinate and support daily transportation schedules to assist with timely and efficient route coverage, including supporting driver break times.
Receive and organize transportation requests and assign trips based on established scheduling protocols and vehicle availability.
Monitor route progress and communicate schedule adjustments as needed to maintain service continuity.
Communicate route updates, delays, and operational changes to drivers and internal departments in a clear and professional manner.
Identify operational concerns, service gaps, scheduling conflicts, or safety observations and immediately bring them to the attention of the Transportation Manager for review and direction.
Support drivers by relaying scheduling information and clarifying trip assignments, while deferring performance, conduct, or disciplinary matters to the Transportation Manager.
Maintain accurate scheduling records, trip documentation, and mileage reporting.
Track vehicle availability and coordinate service or maintenance scheduling in collaboration with the Transportation Manager.
Immediately report accidents, incidents, vehicle damage, traffic citations, or passenger concerns in accordance with established procedures.
Maintain professional communication with staff, patients, residents, and community partners.
Serve as a backup driver and or transportation aide when operational needs require.
Participate in required safety training, lift operation training, and departmental meetings
Perform other job related duties as assigned.
Safely operate assigned vehicles in accordance with all federal, state, and local laws and FHW policies and procedures.
Transport patients, residents, and other authorized passengers to medical appointments, services, and scheduled trips as coordinated through the Transportation Department.
Maintain reliable and punctual attendance when scheduled or when accepting assigned shifts to support uninterrupted transportation services.
Conduct and document pre trip and post trip vehicle inspections and immediately report any mechanical concerns, safety issues, or maintenance needs to the Transportation Manager.
Maintain vehicles in a clean, fueled, and operationally ready condition, including assisting with routine interior and exterior cleaning of Family Health West vehicles.
Transport passengers safely, courteously, and professionally while maintaining confidentiality and compliance with HIPAA requirements when applicable.
Assist passengers with loading and unloading as needed, including the safe operation of wheelchair lifts and passenger assistance equipment.
Comply with all wheelchair securement, passenger restraint, and lift operation safety standards in accordance with applicable transportation and safety regulations.
Conduct basic passenger safety checks prior to transport to ensure seat belts, wheelchairs, and mobility devices are properly secured.
Follow established communication procedures to ensure driver, resident, and passenger safety during transportation services.
Maintain accurate trip logs, mileage documentation, fuel records, and any required transportation reporting forms.
Communicate schedule updates, delays, or passenger concerns to the Dispatcher or Transportation Manager in a timely manner.
Work cooperatively with nursing staff and other departments to support the timely coordination of patient and resident transportation services.
Adhere to all vehicle safety protocols, infection control standards when applicable, and organizational policies.
Support efficient fleet operations by minimizing unnecessary mileage, idle time, and fuel consumption.
Perform other job related duties as assigned.
General Office Equipment: computer, telephone, keyboard, copier, etc.
Transportation Bus.
Be responsible for my own attitude.
Be open to constructive feedback and suggestions for improvement; accept constructive feedback in a positive manner.
Be generous with my skills and abilities by educating others on new ideas and/or techniques; offer constructive input to support the work area appropriately and respectfully.
Take responsibility to attend or obtain information provided at in-services, seminars and staff meetings.
Demonstrate, through my actions and speech, that I represent the entire organization. I will take action to ensure that a need is met; emulate the mission and vision statements.
Acknowledge and greet everyone; look approachable, with open body posture, eye contact and a smile; communicate appropriately using good interpersonal skills.
Dress professionally and appropriately for my work environment.
Know and follow policies and procedures for both organization and department safety issues.
Communicate delays in services and take service recovery steps as needed.
Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.

Benefits

Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting schedule
Medical Plan Options: I. PPO plan with copay/coinsurance and lower deductible II. High Deductible Health Plan with the option for a Health Savings Account. III. Telemedicine includes in both plan options.
Dental
Vision
Life Insurance/ Accidental Death and Dismemberment Insurance
Disability Insurance with a Short and Long Term Option.
Critical Illness and Accident Plans
Cafeteria Options: Health Reimbursement/ Flex Savings
A host of other options to include: Pet Insurance, Identity Protection, Travel protection