Driver/Counter Sales

Sid Harvey Industries I • Rutland Town, VT

32d

About The Position

Sid Harvey’s an HVAC wholesale distributor of heating, cooling and refrigeration equipment and products is seeking a full-time Driver/Counter Sales for its Rutland, Vermont Location.

Summary:

Provide excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Use proper safety measures, especially when driving, loading and transporting products and equipment. Perform all job responsibilities in a safe, timely and efficient manner while representing Sid Harvey’s in a professional manner.

Requirements

• Must be minimum age of 21 with 3 years of safe driving experience.
• Must have a valid driver’s license issued by the state where you live
• Must be able to provide us or have us obtain an acceptable driving history record.
• Must adhere to the Sid Harvey Industries, Inc. Driving Safety Policy.
• Must be able to obtain a Medical Examiner’s Certificate.
• Must be able to pass a Drug Test.

Responsibilities

• Must be minimum age of 21 with 3 years of safe driving experience.
• Must have a valid driver’s license issued by the state where you live
• Must be able to provide us or have us obtain an acceptable driving history record.
• Must adhere to the Sid Harvey Industries, Inc. Driving Safety Policy.
• Must be able to obtain a Medical Examiner’s Certificate.
• Must be able to pass a Drug Test.
• Conduct self in a professional and ethical manner at all times. Treat external and internal customers and associates with courtesy and respect.
• Demonstrate knowledge of Sid Harvey products (i.e. Air Conditioning, Refrigeration and Heating) to meet customer’s needs.
• Continuously update product knowledge through any available resources. Stay informed and educated as to product inventory and applicability. Know location of merchandise in warehouse.
• Accurately and safely load & unload trucks as needed.
• Check in and put away material, verifying quantities and quality of received material. Maintain clear aisles and walkways. Ensure material is properly organized.
• Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.
• Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
• Provide product/job quotes as appropriate.
• Effectively promote MITCO and Sid Harvey Manufactured and Remanufactured products as selling tools towards customer up-selling.
• Data entry and retrieval on computer system, including entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing.
• Follow-up on customer orders, resolve problems to the customer’s satisfaction, respond timely to customer. Also notify Branch Manager of any missed opportunities, for example, if they ask for merchandise that we don’t have sell or are out-of-stock.
• Answer telephones professionally and pleasantly, assisting customers, taking orders and providing excellent customer service.
• Drive company vehicle to make customer deliveries and stock pick-ups, obeying traffic laws and safety procedures. Maintain appropriate licensing, credentials and acceptable driving record.
• Report back orders and/or material discrepancies.
• Report any positive/negative customer feedback to the Branch Manager along with any noticeable potential opportunities we are missing out on.
• Accurately perform cycle counts as required.
• Perform all duties in a safe manner, following all safety rules. Inform manager of any potentially hazardous conditions.
• Perform vehicle and/or forklift inspections as required.
• Assist in year-end physical inventories as requested.
• Perform other responsibilities as directed.

Benefits

• Generous company contribution for the employee as well as qualified spouse and dependents insurance for: Medical, Dental, Vision, Life insurance and Long-term disability insurance.
• Paid Vacation, Paid Holidays, Sick Time and Flex time.
• 401-K with partial company match.
• Profit Sharing
• Earn while you learn with free enrollment into the Blue Hawk University, the industry's premier online-based training academy, offering hundreds of beneficial courses for your general knowledge and continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed