Counter Sales

Granite Group Wholesalers • Woburn, MA

12h

About The Position

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing products, strong communication skills, and a passion for delivering outstanding customer service. In this position, you will be a key point of contact for customers-answering inquiries, recommending products, processing transactions, and ensuring a clean, organized work environment. Additional responsibilities include assisting with inventory management, stocking shelves, coordinating material transfers between branches and vendors, and maintaining accurate computer records. The right candidate will enjoy problem-solving, working in a team-oriented environment, and contributing to the overall success of the sales department.

Requirements

• High school diploma or equivalent required
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• Computer proficiency required
• Ability to thrive in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Willingness to learn and adapt to changes in product offerings.
• Flexibility to work weekends or evenings as needed.

Nice To Haves

• HVAC or plumbing knowledge is a plus (not required)

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on products features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Benefits

• Comprehensive health benefits for you and your family
• 401(k) with company match
• Financial protection programs (HAS, FSA, Life insurance, etc.)
• Paid time off (15 days annually) plus paid company holidays.
• Wellness discounts and team member assistance programs.
• Employment discounts
• Opportunities to get involved in the community through programs such as TGG Cares.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED