DOT Training Supervisor

Ben E. Keith Company•Fort Worth, TX

About The Position

For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations. Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine. We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906. The training supervisor will be responsible for ensuring that new RSA Recruits are trained adequately and monitored during the on-boarding process. The training supervisor will deliver class room training as well as on-road training and evaluation on DOT Compliance, on-board technology and delivery methods. In addition, the training supervisor will be responsible for anticipating training needs and will take direction regarding required training from the Safety Manager.

Requirements

Knowledge of principles and processes for providing good customer service
Must have good communication skills both verbally and written form
Ability to relate to all types of people and levels in and outside the organization, employing social perceptiveness, active listening skills and adjusting actions and style of communication when appropriate to ensure effectiveness
Must have time management skills and the ability to handle multiple projects.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Must have excellent math skills
Valid Class A- CDL driver’s license required
High School Diploma or GED

Nice To Haves

Two or more years foodservice experience recommended

Responsibilities

Participates in New Driver Basic Training Class and Smith System Defensive Driving
Ensures proper training of new hires (RSAs) on DOT Compliance & On-board Technology
Daily interaction with all RSA students to evaluate their training and identify deficiencies
Responsible for performing final evaluation of RSA students before releasing them to Transportation
Evaluate individuals' abilities and needs; develops suitable training to meet any special requirements
Conduct periodic audits of new RSAs during the first six months of their employment to ensure adherence to training
Monitor, evaluate and record training activities and program effectiveness
Perform audits of senior RSA’s to assess skill level and identify retraining needs
Conduct bi-annual Smith System certification of RSA’s
Monitor daily dispatch of junior RSA’s to ensure the work load is consistent with training requirements
Collaborate with Management Team to facilitate understanding of issues and constructively resolve them
Coach and train drivers to effectively handle and facilitate the delivery of their loads
Coach and train employees on proper key drop procedures
Explain and enforce safety rules and regulations governing DOT, personal safety, and food safety
Teach and demonstrate use of equipment including POD and OBC systems.