Door Host (Security)

Riot Hospitality Group • Scottsdale, AZ

3d

About The Position

Riot Hospitality Group is seeking passionate and dedicated Door Hosts (Security) to join our esteemed restaurant group, where you'll play a key role in bringing to life a new, innovative, and exclusive fine-dining supper club located in Old Town’s Entertainment District that blends artistry, entertainment, and culinary excellence. This is your chance to be a part of a dynamic restaurant team, shape extraordinary guest experiences, and leave your mark on a new venue renowned for its creativity and sophistication. If you’re passionate about blending impeccable service with a vibrant atmosphere, apply now!

Requirements

• Previous experience in security, loss prevention, hospitality, customer service, or similar environment enforcing company policy, rules, regulations, etc. preferred.
• Ability to uphold a polished and professional appearance at all times, adhering to the restaurant’s luxury standards.
• High attention to detail with the ability to monitor surroundings, crowds, and guests to spot potential disturbances, safety hazards, or unauthorized individuals.
• Ability to assist with physical tasks like rearranging seating, providing support during heavy bottle service presentations, and handling any physical demands that arise.
• Ability to maintain a calm, friendly demeanor in a fast-paced environment.
• Excellent verbal communication skills for interacting with guests, coworkers, and management.
• Problem-solving skills for addressing guest concerns and unexpected issues efficiently.
• Required security certifications.

Responsibilities

• Greet guests warmly, check IDs, enforce dress code, and perform bag checks when necessary.
• Ensure every guest feels welcomed and valued upon arrival.
• Acknowledge reservations, accommodate requests, and relay info to the host stand.
• Monitor guest activity and alert management of unusual behavior.
• Communicate with staff to ensure smooth guest experiences.
• Provide personalized service for VIPs and special events.
• Patrol the venue and monitor entrances, exits, and restricted areas.
• Log incidents, secure lost items, and respond to inquiries.
• Offer accurate directions and venue details when needed.
• Other duties as assigned.

Benefits

• Tremendous growth opportunities with a thriving company!
• Fun work environment in a sweet location with an amazing and collaborative team!
• Access to medical, dental, vision, life insurance, short-term & long-term disability, employee assistance program, and pet insurance (measurement period necessary for access to full-time benefits)
• Paid sick leave
• Employee discounts at our many venues
• Exclusive access to events, shows, and other happenings

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed