Door Attendant (Part-Time)

Four Seasons•Orlando, FL

2d•Onsite

About The Position

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right. Join the only AAA Five Diamond property in Central Florida! The Opportunity: Door Attendant (Part-Time) Who We Look For: We are looking for an individual who can provide support to our Guest Services department. As the first and last face of the Resort, you will be welcoming and intuitive to the guest’s journey. Great coordination with different resort teams and an amiable attitude will be essential in this role to be successful

Requirements

Prior experience working in Resort Guest Services
A sincere willingness to provide service to residents, guests, and peers.
Ability to function well under pressure, set priorities and adjust to changing conditions.
High work ethic, with a sense of responsibility for the role filled within our team.
A successful candidate will have a flexible schedule, ability to work weekends and holidays.
Must be fluent in English and possess legal work authorization in the United States.

Responsibilities

Greet guests at the Resort’s front drive upon arrival and departure
Assist guests as necessary with luggage
Assist guests as necessary with travel arrangements
Retain exceptional knowledge of hotel services and amenities offered
Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
Assist with Bell Attendant duties and coverage as needed
Assist guests with their arrival and departure experience
Prepare necessary deliveries to and pick-ups from guest rooms
Transport guests and hotel packages, faxes, envelopes, and parcels
Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
Retain exceptional knowledge of hotel services and amenities offered