Door attendant, Omni Nashville Hotel. $15 - $18 per hour.

Towne Park Ltd. • Nashville, TN

50d • $15 - $18 • Onsite

About The Position

The Door Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Door Attendant is responsible for opening doors for all guests entering and exiting the facility and assisting guests with transportation to off-site locations.

Requirements

• High school diploma or general education degree
• One to three months related experience and/or training; OR equivalent combination of education and experience
• For insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screen
• Must complete the Wheelchair Safety Training course provided by Towne Park
• If providing valet parking or shuttle services, may be subject to additional requirements
• Must be able to read and write standard English language
• Must be able to read and comprehend simple instructions, short correspondence and memos
• Must be able to write simple correspondence
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed
• Maintains accuracy and composure while under pressure

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Acknowledges and greets guests within five feet with a professional and friendly demeanor.
• Uses guest last names during interactions.
• Uses salutation of the day and welcomes guests to the location
• Practices proper Towne Park phone etiquette.
• Posts up in designated areas when not completing tasks
• Assists guests with room changes when needed.
• Assists with the delivery and pick up of items to guest rooms.
• Opens all vehicle and hotel doors for guests
• Assists guests with directions, taxis, reservations and other inquiries.
• Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
• Delivers messages, items and/or guest amenities as requested

Benefits

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Employees are also able to enroll in the company's 401k retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees