Donor Services Coordinator

PSU Foundation • Portland, OR

1d • $21 - $25

About The Position

The Donor Services Coordinator provides essential administrative and operational support to the Donor Services team. This position is responsible for supporting gift entry and donor stewardship processes, managing internal systems and documentation, coordinating meetings and events, and assisting with the preparation of donor materials and reports. It also helps administer fund management and impact reporting processes to ensure donor intent is upheld. As a member of the Donor Services team this position strives to support a positive and cohesive giving experience for donors to PSU Foundation. This position regularly interacts with Foundation staff and PSU stakeholders. T his role requires regular cross-team collaborations, very strong attention to detail, and a demonstrated ability to successfully work in a fast-paced, high-volume environment.

Requirements

• 3-5 years of relevant administrative experience in a high volume, fast-paced environment.
• Bachelor’s degree or equivalent combination of education, training, and relevant experience.
• Proficiency with commonly used workplace technologies, such as Microsoft Office, SharePoint, CRM platforms, and other cloud-based collaborative task or project management tools.
• Demonstrated ability to contribute to an inclusive, equitable, and respectful workplace by working collaboratively with people from a wide range of backgrounds, identities, and experiences.

Nice To Haves

• Experience working in higher education, non-profit organizations, or a high-paced corporate environment.
• Working knowledge of Asana or other project management tools.
• Experience with Blackbaud CRM or other donor or financial databases.

Responsibilities

• Supports administrative functions of the Donor Services team, including inbox management, scheduling, note taking, and follow-up.
• Supports execution of mail processing, gift entry, tax receipts and pledge reminders.
• Coordinates logistics of donor correspondence as needed, including donor acknowledgements, tribute gift notifications, condolence/celebration notes and tokens of gratitude.
• Coordinates reporting processes, including fund impact reporting and monthly fund utilization reporting.
• Provides support for proofreading and assembly of donor reports.
• Provides support for administration of scholarships, fellowships, professorships, and other philanthropic funds to uphold donor intent.
• Serves as point of contact to external constituents navigating sponsorship and ticket site setup and other revenue processes related to PSUF-approved campus fundraising events.
• Serves as point of contact for data/information requests, monitors incoming inquiries, and coordinates responses to internal and external constituents.
• Responsible for data entry and records maintenance, including managing and maintaining both hard copy and digital document storage systems as well as information held in the Foundation’s databases.
• Performs other duties as assigned.

Benefits

• 4-Day Workweek: As part of our commitment to wellness and workplace culture, transitioned to a 4-day workweek—an innovative shift that reflects our values and promotes balance across our team. Hourly employees work 32 hours per week and receive compensation equivalent to a full 40-hour schedule. Business operations are closed on Fridays, supporting work-life balance and recognizing the value of your time.
• 100% employer-paid medical coverage on our base plan
• 95% employer-paid dental and vision coverage
• Up to 27 days of paid time off plus 10 paid holidays, including one floating holiday
• Up to 12% employer contribution to eligible 401(k) plans after applicable waiting periods
• Employer-paid Long-Term Disability and Life Insurance
• Portland State University affiliated employee benefits, including tuition discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level