Donor Relations Officer

SAN DIEGO RESCUE MISSION INC•San Diego, CA

4d•$80,000 - $90,000•Onsite

About The Position

At the San Diego Rescue Mission, we are driven by a profound belief in compassion, service, and the transformative power of Jesus' love. Our mission goes beyond charity; it is a calling to love our neighbors and provide hope and healing to those experiencing homelessness. We are committed to creating a holistic approach to recovery and rehabilitation, ensuring that our programs serve as safe havens for men, women, and children in need. Mission Statement To lovingly address the needs of men, women and children experiencing homelessness by sharing the Good News of Salvation and providing a holistic approach to rehabilitation and recovery. Position Summary The Donor Relations Officer (DRO) plays a key role in furthering the Mission’s commitment to excellence in service and Christlike compassion. This position supports program objectives, ensures operational integrity, and reflects our values in every interaction with clients, staff, and the public. The (DRO) serves on the Development and Community Engagement Team within the Donor Relations department and is a key leader for increasing the Mission’s presence, impact and financial support in either North, South or East County. The DRO is also responsible for developing organizational relationships with donors and has a goal of enhancing donor engagement and securing major and planned gifts to support the vision and mission of the San Diego Rescue Mission (SDRM).

Requirements

Ability to function effectively in a dynamic, faith-based environment
Strong communication and administrative skills
Capable of maintaining emotional resilience in challenging client situations
Working knowledge of MS Office (Word, Excel, Access, Outlook)
Coordinate and/or direct a variety of complex tasks and assignments simultaneously and successfully
Exercise good judgment and make sensible decisions
Attentive to detail
Proven ability to prioritize effectively
Effective oral and written communication skills
Eagerness to learn and be trained
Ability to work both independently and as part of a team
Provide information to public by answering questions and requests
Regular, timely attendance.

Nice To Haves

Preferred: Bachelor’s Degree in Business or other related field.
Experience in non-profit fundraising/ development or a related field required.
Experience in donor cultivation, gift solicitation, marketing, and community relations preferred.
Experience working with individuals facing homelessness, trauma, or addiction preferred.

Responsibilities

Manages an assigned portfolio of major and planned giving donors and prospective donors.
Develops and executes personalized individual donor cultivation and stewardship plans.
Build organizational relationships with donors to enhance donor engagement and secure major and planned gifts to support fundraising goals.
Travels as appropriate to visit with donors in support of cultivations and stewardship plans.
Identifies, solicits and stewards members of the President’s Council (annual gifts of $10,000 or more).
Identifies and shares impact stories for use in verbal or written communication with donors.
Host tours of Mission Academy and Lighthouse to current or prospective donors.
Engages in regular personalized communications with donors and prospective donors.
Develops and demonstrates strong understanding of SDRM approach, programs and expansion plans to facilitate donor understanding of gift impact.
May cultivate and solicit gifts for additional initiatives and events as assigned.
Responsible for accurate and timely documentation of all information, strategies, communication, and interaction related to individual donors within CRM database for use in future cultivation activities.
Works with Director of Donor Relations and Director of Donor Services to ensure accurate processing of donor gifts and pledges, including timely acknowledgement and recognition.
Participates as needed and assigned in the development of resources, collateral materials, presentations and proposals in support of the major gifts, planned gifts, campaigns or other giving initiatives.
Assists the Director of Donor Relations and Director of Events and Donor Engagement in planning and executing personalized events and volunteer strategies to cultivate and steward donors.
Collaborate with staff and volunteers in planning and executing special events.
Responsible for inviting donors and community members to attend monthly Huddles, twice a year Graduations and standing volunteering opportunities at Mission Academy and Lighthouse.
Responsible for inviting and serving alongside donors at Thanksgiving, Christmas and Easter Outreach Meals.
Responsible for achieving annual giving goals for assigned portfolio of donors.
Performs with care any confidential activities required by the position.
Ensures cost-effective management of SDRM assets and resources.
Compiles with processes and procedures for accurate and timely invoice payment, expense reporting and reimbursement requests.
Manages timely and effective communication with supervisor regarding issues, concerns, and decisions that affect the organization.
Promote continuous improvement through identification and implementation of best practices, acquired knowledge, and automation.
Stays abreast of trends, innovations and developments in the nonprofit and fundraising industries, particularly as it relates to major and planned giving.
Periodically reviews organizational strategies, plans and initiatives and provides reports and updates as needed for the tactics your work involves.
Performs other special assignments and duties as assigned.
Support and participate in ministry-wide activities and chapels as applicable.
Collaborate cross-functionally to uphold trauma-informed practices and ensure client dignity.