Donor Lounge Host (Seasonal, 12-15 hours per week, May to September)
About The Position
Are you looking to maximize your earnings? Do you have multiple areas of employment interest? Achieve both by applying for more than one job at WolfTrap! DUTIES AND RESPONSIBILITIES: Checking in and welcoming members and guests to Wolf Trap’s VIP Lounge, open before, during and after performances. Verify and scan member tickets using handheld ticket scanning equipment, resolving/escalating any issues with appropriate Wolf Trap staff for resolution. Communicating Lounge policies and procedures to guests. Responding to member inquiries. Coordinating and communicating with Wolf Trap leadership and development staff. Other duties as assigned. REQUIREMENTS: Excellent customer service skills. Ability to work evenings and weekends. Basic knowledge of Microsoft Office; Google Docs a plus. Ability to maintain confidentiality to sensitive matters. We’re pleased to consider applicants who will be physically located in and who will have a local address in Virginia, Maryland, or the District of Columbia for the duration of their employment. The Foundation does not offer fully remote work for any positions. Applicants who reside in any other state would be required to be physically located in and provide a local address in Virginia, Maryland, or the District of Columbia prior to starting work for Wolf Trap Foundation. Wolf Trap Foundation for the Performing Arts is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive work environment that embraces and encourages different perspectives. We work to reflect and be representative of the communities in which we serve and in which we reside. Qualified individuals with disabilities and disabled veterans who need assistance or an accommodation in our job application processes should contact [email protected]. An offer of employment is contingent on successfully passing a background check.
Requirements
- Excellent customer service skills.
- Ability to work evenings and weekends.
- Basic knowledge of Microsoft Office; Google Docs a plus.
- Ability to maintain confidentiality to sensitive matters.
- We’re pleased to consider applicants who will be physically located in and who will have a local address in Virginia, Maryland, or the District of Columbia for the duration of their employment.
- Applicants who reside in any other state would be required to be physically located in and provide a local address in Virginia, Maryland, or the District of Columbia prior to starting work for Wolf Trap Foundation.
- An offer of employment is contingent on successfully passing a background check.
Responsibilities
- Checking in and welcoming members and guests to Wolf Trap’s VIP Lounge, open before, during and after performances.
- Verify and scan member tickets using handheld ticket scanning equipment, resolving/escalating any issues with appropriate Wolf Trap staff for resolution.
- Communicating Lounge policies and procedures to guests.
- Responding to member inquiries.
- Coordinating and communicating with Wolf Trap leadership and development staff.
- Other duties as assigned.
Benefits
- Flexible work schedule
- 403(b) Retirement Plan
- Complimentary tickets to select performances
- Discounts at Concessions and the Gift Shop
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
