Donor Information Associate 3

Evergen

11h•Remote

About The Position

Evergen is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, Evergen is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, IN., Eden Prairie and Glencoe, MN., Neunkirchen, DE., Glasgow, UK., and Marton, NZ.

Requirements

Associate degree
6 or more years chart reviewing experience
High attention to detail
Excellent written and verbal communication
Microsoft Office Suite
Digital Chart Software
Confidentiality
Move or lift objects up to 25 pounds
Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays
Frequent (>75% fine manipulation using hands and fingers (typing, opening, writing, clicking, paper sorting, etc.)
Onsite: Office environment with assigned workstation
Remote positions only: Home office environment with minimum distractions

Nice To Haves

Bachelor's degree, preferred
5 years of industry experience, preferred
CTBS, preferred
Lean Six Sigma, preferred

Responsibilities

Makes recommendations with a focus on maximizing the quality and cost efficiency of services as a subject matter expert
Utilizes vast medical knowledge to determine donor eligibility
Works with external partners to obtain complete and accurate medical chart information
Analyzes and organizes confidential medical information systems consisting of detailed paper and electronic medical records with high level of accuracy
Manages donor medical records and databases for statistical reports
Performs quality reviews of work within the department and assists with educating and training of other associates
Completes training as coordinator, first review, second review, and one other role
Ensures donor medical records are complete, accurate, and confidential
Locates , prints , scans and organizes paper and electronic medical charts with high accuracy
Verifies information within the medical charts and assists with archiving of records
Maintains department inbox
Mentors less-experienced team members
Other duties as assigned