Donor Experience Manger - Private Giving

Scottsdale ArtsScottsdale, AZ
just now

About The Position

Scottsdale Arts is seeking a Donor Experience Manager, Private Giving who is energized by people, motivated by meaningful relationships, and committed to helping donors make a lasting impact in the arts and culture community they can be proud of. In this role, you will guide our supporters through a thoughtful management process and drive a strong pipeline of private donors. Your work will play a key part in helping us reach and exceed our philanthropic revenue goals.

Requirements

  • Bachelor’s degree in a related field of study.
  • minimum 3 years’ experience in private giving, donor relations, or other person-centered fundraising work with demonstrated results in closing gifts from private donors.
  • You have strong communication skills, both written and verbal.
  • You are comfortable using don databases and CRM tools, plus other project management and communication interfaces.
  • You enjoy building relationships and are skilled at connecting with people from many backgrounds.
  • You are organized and attentive to details, especially when tracking donor interactions.
  • You understand the rhythm of moves management and use it to guide donors with respect and care.
  • You are comfortable managing up and across teams to keep plans aligned and moving forward.
  • You can manage a multi-project workload, exercise initiative, and meet deadlines.
  • You can talk confidently about impact and inspire others to join in.
  • You thrive in a collaborative environment and enjoy being part of a mission-driven team.
  • You have a working knowledge of the philanthropic landscape throughout the Phoenix-Metro.
  • You possess a genuine interest in the arts.
  • Must possess valid driver’s license and driving record which is acceptable to the organization’s insurance carrier

Responsibilities

  • Grow and Manage the Donor Pipeline
  • Maintain an active portfolio of private donors and prospects.
  • In partnership with our stewardship counterpart, develop personalized cultivation, solicitation, and stewardship plans that reflect each donor’s interests and connection to our mission.
  • Conduct prospect research to strengthen the pipeline and identify new opportunities for meaningful engagement.
  • Track movement through the pipeline with care and clarity, always keeping donors at the center.
  • Build and Strengthen Relationships
  • Hold meaningful conversations with current and prospective donors through calls, emails, visits, and attending both internal and external events.
  • Craft communications that feel genuine and thoughtful.
  • Ensure every donor feels valued, informed about the work happening at Scottsdale Arts, and appreciated for their generosity.
  • Drive Fundraising Results
  • Partner with the Chief Development Officer (CDO) to set annual revenue goals and co-create strategies to reach them.
  • Work closely with CDO and key internal partners to ensure philanthropic revenue plan stays on track.
  • Communicate confidently and proactively about progress, challenges, and opportunities for support with the private giving pipeline.
  • Prepare compelling proposals and donor materials that speak to our mission and impact.
  • Monitor progress and adjust plans when needed to meet goals.
  • Collaborate Across the Organization
  • Engage with the development team to support a coordinated and cohesive donor experience.
  • Manage relationships across departments and encourage a culture of philanthropy.
  • Participate in internal events that help deepen organizational connections.
  • Additionally, you will be required to support other duties and activities as needed.
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