Donor Engagement Manger - Portland

Ronald McDonald House Charities of Orego • Portland, OR

51d

About The Position

The Donor Engagement Manager is a critical, highly-visible position responsible for deepening relationships and driving retention among our individual donors giving at or below the $2,500 level. This strategic role is essential for fostering a consistent, positive donor experience that supports our organization's growth and contributes to a collaborative, donor-centric internal culture.

Requirements

• 3–5 years of relevant nonprofit experience, preferably specializing in individual giving, donor relations, or comprehensive stewardship.
• Demonstrate a proven history of success in maintaining and strategically growing donor relationships through thoughtful and executed stewardship plans.
• Mastery of donor database or CRM systems
• Familiarity with Raiser's Edge is a strong advantage
• Email marketing tools
• Basic design tools like Canva.
• Natural strategic thinker defined by a high degree of attention to detail and follow-through.
• Exceptionally strong interpersonal and communication skills, capable of engaging with donors and stakeholders with a warm, professional demeanor.
• Highly collaborative team player who is skilled at managing multiple priorities with strong accountability and an unwavering commitment to a high level of discretion.

Nice To Haves

• Significant experience supporting senior gift officers or executive leaders in their donor-facing work is strongly preferred.

Responsibilities

• Fully own the stewardship lifecycle for our mid-level and entry-level donors.
• Developing and executing monthly recurring donor campaigns aimed at retention and identifying potential for upgrades.
• Creating and delivering personalized donor touchpoints
• Expertly managing the end-to-end donor experience around all signature organizational events.
• Maintaining the highest level of accuracy in CRM records and utilizing data to analyze trends that inform future growth strategies.
• Sourcing and curating compelling, mission-based stories for donor communications
• Providing essential support to leadership through timely preparation of donor briefings and coordinating shared donor relationships across various teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees