Donor Engagement Manager

Neighborhood Family Practice Community Health Centers•Cleveland, OH

45d•Hybrid

About The Position

The Donor Engagement Manager cultivates philanthropic support from prospective and established individual donors to advance Neighborhood Family Practice's mission of increasing access to high-value health care for everyone - regardless of ability to pay. Reporting to and collaborating closely with the Vice President of Development/President of the North Coast Health Foundation (NCHF), the Donor Engagement Manager shapes and executes innovative strategies that deepen donor engagement, accelerate revenue generation, and fuel meaningful change. The North Coast Health Foundation is a supporting organization of Neighborhood Family Practice

Requirements

Bachelor's degree in Public Relations, Communications, Nonprofit Management or similar field, or equivalent experience acquired through 5 or more years of work experience in the fundraising/fund development field.
5+ years of experience in fundraising, fund development, donor relations, or other relevant work experience
Proven success in securing mid and large level donations from individual donors,
Strong understanding of fundraising best practices, donor engagement strategies, and campaign planning.
Excellent relationship-building skills with the ability to engage with groups of all levels, including executive leadership of internal and external partners.
Strong analytical skills, able to analyze giving trends, identify opportunities, and use data to inform strategic initiatives.
Proficient in donor database management (e.g., Little Green Light), Microsoft Office Suite, and online research tools.
Highly organized with the ability to manage multiple projects, meet deadlines, and maintain attention to detail with high degree of accuracy.
Strong written and verbal communication skills, including active listening, relationship building, storytelling, and persuasive messaging across individual donors of all levels.
Self-motivated, adaptable, and able to work both independently and collaboratively in a fast-paced environment.
Understanding of nonprofit fundraising ethics, donor confidentiality, and compliance standards.
Willingness and ability to travel locally to meet donors and attend events held outside of standard business hours.
Local travel required. Valid driver's license and automobile insurance required.

Nice To Haves

Experience in health care or public health sector.
Strong understanding of donor relations. Knowledge of Cleveland or Northeast Ohio's philanthropic landscape.

Responsibilities

Collaborate with the Vice President of Development to design and implement innovative strategies that cultivate meaningful donor relationships, inspire sustained investments and partnerships, increase philanthropic donations, and introductions to new donor prospects.
Manage a dynamic portfolio of 100-150 mid- and high-level donors. Design, implement, and execute individualized engagement strategies that align donor passions and interests with Neighborhood Family Practice priorities and service offerings to strengthen relationships and promote sustained and increased giving-including five- and six-figure gifts.
Collaborate with Executive Leadership to strategically move major gift prospects and donors through the development cycle from identification, cultivation, solicitation, and stewardship. Promote long-term major gift growth through proactive donor retention, expanding the prospect pipeline, and shaping campaign planning. donor retention, expanding the prospect pipeline, and shaping campaign planning.
Develop individualized proposals, presentations, and materials that highlight donor impact, to deepen each supporter's commitment to be a part of meaningful change.
Partner with employees, clinicians, and leadership to identify and convey compelling stories and data based on individual philanthropic gifts.
Collaborate in the planning and execution of donor events, site tours, and engagement opportunities to promote Neighborhood Family Practice's mission and community impact.
Collaborate with Marketing & Communications team to develop print and digital donor communications.
Develop, implement, and manage a Planned Giving program.
Accurately track donor interactions within the donor database; generate and analyze reports to measure progress and inform decisions.
Actively participate in monthly team, department, and quarterly NCHF board meetings.
Ensure compliance with all fundraising policies and ethical guidelines.
Support a collaborative, inclusive, and high-performing team culture by contributing to shared goals, supporting colleagues, and promoting open communication and mutual accountability across development efforts.
Other duties as assigned.