Donor Engagement Manager

Houston SPCAHouston, TX
12d

About The Position

The Donor Engagement Manager is responsible for cultivating, soliciting, and stewarding a portfolio of mid-level and major donors in support of the Houston SPCA’s lifesaving mission. This position plays a central role in advancing donor relationships, deepening engagement, and increasing philanthropic revenue from individuals with the capacity to make annual gifts of $500 to $5,000. Working closely with the Director of Development, the manager will oversee an assigned portfolio, design personalized donor strategies, and ensure consistent, meaningful donor experiences.

Requirements

  • Passion for the mission of the Houston SPCA and the animals we serve.
  • Bachelor’s degree in nonprofit management, communications, business, or related field.
  • Minimum of 3–5 years of fundraising or donor relations experience, with demonstrated success in individual giving.
  • Strong interpersonal and relationship-building skills; ability to interact comfortably with donors, volunteers, board members, and staff.
  • Excellent verbal and written communication skills, with the ability to create compelling donor materials.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experience with Raiser’s Edge or similar CRM required.
  • Organized and detail-oriented with the ability to manage multiple projects simultaneously.
  • High degree of professionalism, discretion, and ethical conduct in handling donor information.
  • Must be insurable under Houston SPCA’s auto policy and have a valid Texas driver’s license.
  • Ability to work evenings and weekends as required for donor meetings and special events.

Responsibilities

  • Manage a portfolio of mid-level and major donors (approximately 100–150 prospects), developing individualized cultivation, solicitation, and stewardship strategies.
  • Partner with the Director of Development to identify new donor prospects and upgrade opportunities from the existing donor base.
  • Conduct regular donor visits (in-person, phone, and virtual) to strengthen relationships and secure increased support.
  • Prepare compelling donor communications, including proposals, impact reports, and personalized stewardship materials.
  • Collaborate with the Development Specialist to ensure grant and corporate giving opportunities are aligned with donor strategies.
  • Support the execution of donor stewardship events, tours, and small-group cultivation activities.
  • Document all donor interactions, proposals, and touchpoints in Raiser’s Edge according to departmental standards.
  • Work with the Operations & Donor Services team to ensure timely acknowledgments and donor recognition.
  • Partner with the Director of Direct Marketing and Development Coordinators to identify and move donors seamlessly along the giving pipeline.
  • Represent the Houston SPCA at events, donor tours, and community engagements with professionalism and enthusiasm.
  • Serve as an ambassador for the mission, demonstrating knowledge of animal welfare programs and impact.

Benefits

  • At Houston SPCA, your work directly supports animal rescue, care, and advocacy efforts across our community.
  • We are committed to fostering a diverse and inclusive workplace and believe that equitable access and opportunity strengthen our mission.
  • Houston SPCA is an equal opportunity employer.
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