Donor Data & Report Administrator

Wings Program•Rolling Meadows, IL

About The Position

Lead strategic oversight of the donor management system (Raiser’s Edge 7/NXT) to maximize fundraising effectiveness through advanced donor engagement strategies, high-level correspondence, and data-driven insights that support donor-centric decision-making and align with organizational fundraising and marketing priorities.

Requirements

Bachelor’s degree in a related field or Associate degree with relevant experience preferred.
One to three years of experience with donor CRMs or fundraising databases (e.g., Blackbaud Raiser’s Edge 7/NXT) required.
Experience in nonprofit fundraising with a working knowledge of fundraising terminology and processes (pledges, appeal codes, stewardship).
Proficient in Excel (pivot tables, lookup functions) with experience extracting, cleaning, and producing donor reports.
Experience managing multiple requests in a fast-paced environment.
Ability to translate requests into clear, accurate, and visually compelling reports and data visualizations.
Strong communication, documentation, and organizational skills, with the ability to explain data to non-technical audiences.
Commitment to Diversity, Equity, and Inclusion
Strong understanding of data privacy and confidentiality standards, with experience maintaining data integrity and protecting sensitive donor and organizational information.

Responsibilities

Lead data quality and analytics initiatives to support fundraising, donor stewardship, and operational strategy.
Manage and maintain Raiser’s Edge 7/NXT and Constant Contact, ensuring data integrity, system functionality, and alignment with best practices.
Conduct list and query pulls for mailed and emailed appeals, stewardship communications, and targeted donor outreach.
Set-up and manage Raiser’s Edge dashboards and online donation forms to optimize donation tracking and reporting.
Manage the collection and submission of required documentation to enable WINGS to receive donations through employer-sponsored giving programs.
Develop, maintain, and enforce standard operating procedures (SOPs) for database management and related processes.
Enter financial donations (online and checks) when the Receptionist/Development Assistant is out of the office.
Maintain accurate donor records through precise data entry, gift processing and coding, and routine data cleaning.
Analyze fundraising, marketing, and stewardship data to provide actionable insights, KPIs, and performance trends.
Generate and manage reports and dashboards to monitor revenue, donor acquisition, retention, and projections.
Support donor prospecting, segmentation, and lifecycle analysis, including campaign performance evaluation.
Partner with Development and Marketing teams to optimize appeals, engagement strategies, and communications.
Lead data governance efforts, including staff training, cross-department collaboration, and adherence to standardized metrics.