Donor Call Center Coordinator RN

CommonSpirit Health • Houston, TX

13d

About The Position

As a Registered Nurse (RN), you will be a pivotal healthcare professional, delivering compassionate, high-quality care that truly impacts our patients' well-being and recovery. Every day, you will leverage your expertise to provide individualized, comprehensive care, making critical assessments, performing skilled procedures, and meticulously implementing patient care plans. You'll collaborate seamlessly within an interdisciplinary team, contributing to a dynamic environment focused on optimal patient outcomes. To thrive in this vital role, you will possess keen assessment skills, acute critical thinking, and a patient-first mindset, driven by a profound enthusiasm to help others. Your sense of urgency and dedication to excellence in a fast-paced environment will not only support patient recovery but also fuel your own career advancement. Review medical information, schedule testing, review results and compile data for presentation of patient's case. Notify consultants, prepare for and participate in physician‐led and multidisciplinary rounds, and communicate with patients, families and all disciplines involved in patient management in order to streamline and identify and solve potential problems. Maintain effective communication. Initiate and oversee all pre‐op and post‐op education, collaborating with nursing staff to provide a comprehensive teaching plan. Assess potential learning problems (language barrier, etc.). Initiate and collaborate in research protocols, journal articles, abstracts and patient education material. Screen potential donor calls; coordinate and organize all aspects related to donor/recipient status at time of transplant. 24 hour call responsibility for both donor call and outpatient problems. Triage calls, initiating appropriate treatment/intervention as required.

Requirements

• Bachelors Of Science Nursing and Three (3) Years’ Experience, upon hire
• Acute Care/ICU, dialysis unit and/or transplant experience
• Registered Nurse: TX, upon hire

Responsibilities

• Review medical information, schedule testing, review results and compile data for presentation of patient's case.
• Notify consultants, prepare for and participate in physician‐led and multidisciplinary rounds, and communicate with patients, families and all disciplines involved in patient management in order to streamline and identify and solve potential problems.
• Maintain effective communication.
• Initiate and oversee all pre‐op and post‐op education, collaborating with nursing staff to provide a comprehensive teaching plan.
• Assess potential learning problems (language barrier, etc.).
• Initiate and collaborate in research protocols, journal articles, abstracts and patient education material.
• Screen potential donor calls; coordinate and organize all aspects related to donor/recipient status at time of transplant.
• 24 hour call responsibility for both donor call and outpatient problems.
• Triage calls, initiating appropriate treatment/intervention as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees