Thrift Store Donation Processor and Receiver - Buffalo

Hearts for the Homeless•Buffalo, NY

2d•$17•Onsite

About The Position

Hearts Thrift Stores is looking for a Donation Processor and Receiver (DPR) to support the daily flow of donated goods from our donors to the sales floor. This role is essential to keeping our stores running efficiently while creating a positive and respectful experience for every donor. If you enjoy hands-on work, staying active, and being part of a mission-driven team, this could be a great fit.

Requirements

High school diploma or GED preferred
Reliable and punctual with consistent attendance
Ability to work in a fast-paced environment
Comfortable standing for extended periods
Ability to lift up to 35 pounds
Strong customer service and communication skills
Ability to work independently and as part of a team
Basic computer skills (POS systems, email, Google Docs, Microsoft Word)

Nice To Haves

Retail or sales experience preferred
Experience working with volunteers is a plus

Responsibilities

Receive, sort, and price donated items for retail sale
Greet and assist donors in a friendly, professional manner
Help unload donations and issue donation receipts
Share the Hearts Thrift Stores mission and thank donors for their support
Screen donations and follow company guidelines for accepted and prohibited items
Identify quality merchandise and work with management on pricing when needed
Tag and stage merchandise for the retail team
Track and report daily production numbers and communicate any challenges
Keep donation, processing, and staging areas clean and organized
Assist with inventory needs and supply restocking
Provide clear direction when working with volunteers
Follow company policies, procedures, and code of conduct
Perform other duties as assigned