Donation Processor

THE RESCUE MISSION•Tacoma, WA

5h•$19 - $22•Onsite

About The Position

Are you looking for a position where you can support our neighbors experiencing homelessness with having the items they need? If so, Tacoma Rescue Mission (TRM) is seeking a Donation Processor to be on a team that carries out our mission. At TRM, we believe that people are our greatest asset, and we are committed to attracting, developing, and retaining a diverse and talented workforce. Our inclusive and collaborative work environment centers families and fosters creativity, excellence, and professional growth. Purpose and Vision Statement The Tacoma Rescue Mission (TRM) is a faith-based nonprofit organization whose mission is to support all people - including clients, volunteers, community partners, and staff - to become their best. We provide emergency services such as shelter and meals to neighbors experiencing homelessness. We offer supportive housing and addiction recovery programs that promote self-sufficiency, sustainable transformation, and stability. We share our Christian faith within a loving and inclusive community. We are proud to serve the Pierce County communities for over 100 years. Since 1912, we have served in the name of Jesus Christ while emphasizing the dignity of each person who enters our doors. We value the needs of our community and continually adapt to the changing needs of those who come to us for support. Job Purpose Ensures all donated goods from donors to retail are received, sorted, and processed efficiently, maintaining quality standards and a positive donor experience.

Requirements

Excellent communication skills (including oral, written, and electronic).
Excellent customer service skills.
Writes in legible, clear handwriting.
Shows skills of being detail-oriented, organized, and time-management.
Takes initiative to solve problems, meet goals, and work with limited supervision.
Skilled at working in a fast-paced environment and achieving production goals.
Computer skills to include general typing skills and web browsing capabilities.
Facilitates functions through a trauma-informed, person-first, and grace-based approach.
Fosters a sense of community and shared purpose via collaboration and cooperation with others inside and outside the organization.
Stands up to 100% of a standard work day.
Walks up to 75% of a standard work day.
Sits less than 50% of a standard work day.
Uses hands to perform required duties up to 100% of a standard work day.
Lifts and bends up to 75% of a standard work day.
Occasionally moves about inside the office or warehouse to access file cabinets, office machinery, etc.
Occasionally moves to respond to urgent situations.
Occasionally operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Communicates information and ideas so others will understand. Exchanges accurate information in these situations.
Observe details at close and distant range, as well as identify and distinguish colors.
Frequently move boxes weighing up to 50 pounds across work location for various needs.

Responsibilities

Handles the receiving and donation process with the utmost respect and care (i.e., welcoming and appreciating the donor, assisting in unloading donations, telling the TRM story, and issuing a receipt).
Accepts donations, presorts, and prices merchandise, in line with policies and procedures.
Maintains clean and well-organized reception, presort, and processing areas.
Recognizes quality merchandise and effectively seeks guidance on pricing from the Donation Center Manager.
Effectively and thoroughly researches merchandise as necessary to get the most value for our donations.
Works with and effectively communicates with the Donation Center Manager, other processing employees and donors, for a healthy and productive work environment.
Achieves daily and weekly production goals set by the manager.
Embodies the values that form our culture to meet the organization’s mission of sharing God’s love, hope, and support with our neighbors in need to uplift communities.
Performs other duties as assigned to support others and ensure an efficient and effective work environment.