Donation Processing Specialist

Faithful Financial CoBeersheba Springs, TN
1d$13 - $15Remote

About The Position

Do you have a heart for service and a voice that connects? Join us as a Remote Donation Call Specialist and help some of the nation’s most impactful nonprofits reach their fundraising goals.

Requirements

  • High school diploma or GED
  • 6+ months remote or 1 year in -person customer service experience
  • Clear verbal communication skills
  • Microsoft Office comfort
  • Quiet, dedicated workspace
  • Flexible schedule availability
  • Windows 11 (no Macs or Chromebooks)
  • 8 GB RAM (16 GB RAM is best) (desktop or laptop)
  • Dual monitors
  • USB noise -canceling headset
  • Hardwired internet connection

Responsibilities

  • Answer and place calls to donors
  • Provide a great giving experience with care and clarity
  • Record donor details accurately
  • Follow up with donors to ensure satisfaction
  • Hit performance goals and unlock growth opportunities

Benefits

  • $13–$15/hr starting pay
  • Fully remote and flexible
  • Meaningful work that makes a difference
  • Performance -based advancement
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