Donation Processing Rep

Food For The Hungry Inc•Phoenix, AZ

About The Position

Under the supervision of the Team Supervisor and Department Manager, the Donation Processing Representative will work in key aspects of the departmental processes associated with processing and recording ministry donations.

Requirements

Demonstrated computer-operating skills, including proficiency in Microsoft Office products, and virtual technologies such as Teams and/or Zoom.
Ability to sit/stand at a computer for up to 8 hours doing repetitive motions on a keyboard.
Ability to adapt to a fast-paced and changing environment, demonstrating flexibility and resilience.
Associate degree from two-year college or university preferred.
Skills acquired in the fields of banking, billing, and bookkeeping are a plus or equivalent combination of education and experience.
2 years of processing or data entry experience preferred.

Nice To Haves

Non-profit ministry experience a plus.

Responsibilities

Assist with other department activities as needed to allow us to better serve sponsors and donors.
Review and reconcile donation and sponsorship registration information.
Upload donation files into our Donor Management System(DMS).
Prepare, record, and transport bank deposits.
Balance deposits with DMS daily entries.
Follow up on daily recurring financial data in our DMS system, which includes approving electronic funds transfers (EFTs), processing website donations, and taking appropriate action on any declined credit cards.
Code and enter adjustments for all departments.
Make monthly reversals and corrections for any transactions returned by the bank.
Set up recurring credit card and electronic funds transfer program for donors, as needed.
Update donor address, phone, and e-mail information, as needed.
Support other department activities to enhance the donor and sponsor experience.
Other duties as assigned.