Donation Center Attendant - Niles

Youngstown Area Goodwill IndustriesNiles, OH
8dOnsite

About The Position

We are seeking a courteous and dependable Donation Center Attendant to manage our donation drop-off area at our Niles, OH. Goodwill store. This role is crucial in providing a positive experience for donors while ensuring donations are handled efficiently. The ideal candidate is physically capable, customer-focused, and committed to regular attendance.

Requirements

  • Ability to lift up to 50 pounds and stand for extended periods.
  • Strong customer service and communication skills.
  • Reliable with a commitment to punctuality and consistent attendance.
  • No criminal background that would be unsuitable for a retail environment (background check required).
  • Ability to work outdoors in varying weather conditions.

Nice To Haves

  • Previous experience in customer service or donation processing is a plus but not required.

Responsibilities

  • Greet and assist donors with a friendly and professional attitude.
  • Accept, sort, and organize donated items in the donation center.
  • Ensure donations meet Goodwill’s quality standards and are properly stored.
  • Maintain a clean, safe, and organized donation area.
  • Provide donors with receipts and information about Goodwill’s mission.
  • Collaborate with team members to transport donations to the processing area.
  • Answer donor questions and provide excellent customer service.
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