Donation Attendant

Goodwill Industries of Tenneva, inc. • Jonesborough, TN

1d • Onsite

About The Position

Goodwill Industries of Tenneva is seeking Donation Attendants to join their team. This role involves working outdoors, assisting donors, and being part of a mission-driven organization. Donation Attendants are the primary point of contact for donors, responsible for providing friendly service, helping unload donations safely and efficiently, and issuing donation receipts. The work directly supports Goodwill’s mission of changing lives through employment, education, and training. Attendants will also sort donated items, maintain the cleanliness and safety of the donation site, and assist truck drivers as needed, working in various donation center locations.

Requirements

• Excellent customer service and communication skills
• Dependable, self-motivated, and able to work independently
• Ability to stay organized and efficient in a fast-paced environment
• Capable of standing, bending, reaching, and lifting up to 50 pounds regularly
• Comfortable working in varying outdoor weather conditions
• One year or less of work experience required
• Strong judgment and professionalism when interacting with the public and coworkers

Nice To Haves

• High school diploma or GED preferred
• retail, warehouse, or customer service experience a plus

Responsibilities

• Provide exceptional customer service to donors, greeting each one with professionalism and appreciation.
• Assist donors with unloading vehicles and ensure donations are handled safely and carefully.
• Issue donation receipts and maintain accurate records of donors daily.
• Sort donated items by category and place them in designated containers for processing.
• Maintain the cleanliness, organization, and safety of the donation site at all times.
• Assist truck drivers with loading and unloading donations as needed.
• Work in various donation center locations as assigned.
• Follow all company policies, safety procedures, and Goodwill’s Code of Ethics.
• Report potential losses or safety concerns promptly to leadership.

Benefits

• 4 weeks of paid time off (for full time employees after introductory period)
• Medical, dental, and vision insurance
• Employee discount at Goodwill stores
• Opportunities for growth and advancement
• A meaningful mission — your work supports programs that change lives through the power of work
• Major holidays off
• A supportive, mission-focused team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed