Donation Attendant

Goodwill of San Francisco Bay • San Francisco, CA

408d • $38,834 - $38,834

About The Position

The Donation Attendant plays a crucial role in supporting Goodwill's mission by providing excellent customer service and maintaining a clean and safe donation environment. This position focuses on establishing partnerships with donors, managing the flow of donated goods, and ensuring efficient operations to reduce waste and improve sales.

Requirements

• Retail and customer service experience preferred.
• Must be able to read and write English proficiently or be enrolled in an approved ESL program.
• Demonstrate math and accounting skills.
• Familiarity with cashiering systems is preferred.
• Ability to stand on hard surfaces for an extended period.
• Ability to work with a diverse public.
• Must be able to lift a minimum of 35 lbs.
• Flexible schedule including holidays, evenings, and weekends; schedules may change based on business needs.

Responsibilities

• Establish partnerships with donors to ensure a continuous flow of goods.
• Properly log donor counts daily, including all e-waste donations.
• Offer tax receipts to donors and assist in unloading donations.
• Handle goods and equipment properly to avoid damage or breakage.
• Assist drivers in loading and unloading goods or equipment.
• Communicate needed reports and information in a timely manner.
• Sort and label goods by category and place them in proper containers or equipment.
• Separate high-end goods, computers, and computer accessories and place them in proper equipment.
• Fill out needed production and inventory reports.
• Stack donated goods neatly and safely.
• Perform basic arithmetical calculations including addition, subtraction, division, and multiplication.
• Hand out marketing materials to donors.
• Greet donors and provide information about Goodwill's donation policy, mission, and programs.
• Maintain clean housekeeping around the donation area (about 50 ft. radius).
• Assist supervisor in providing on-the-job training to new staff, participants, clients, and volunteers.
• Perform other duties as assigned.

Benefits

• $18.67 hourly
• Medical, Dental & Vision Insurance
• Retirement Fund
• Professional Development Training
• Commuter Benefits
• Flexible Healthcare Spending Account
• Mental Health + Wellbeing Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed