Domestic Violence Case Manager

HELPLINE YOUTH COUNSELING•Whittier, CA

5d•$30 - $30

About The Position

Helpline Youth Counseling (HYC), a nonprofit agency has been providing youth services in Southeast Los Angeles County since 1971 with a primary purpose of providing therapeutic counseling and assistance to at-risk, low-income children, youth and their families. DUTIES AND RESPONSIBILITIES: Under the direct supervision of the Family Services Manager, the Domestic Violence Case Manager/Counselor will: Be responsible for the coordination, planning, implementation and execution of the California Office of Emergency Services (CalOES) domestic violence program and its services. Provide victims of domestic violence, gang violence, or human trafficking with a comprehensive array of services, which will include assessments, case management, domestic violence education, parent education, linkages, resources, advocacy, life skills, shelter assistance, counseling, employment activities, and financial literacy. Provide one-on-one counseling sessions and group sessions, both telehealth and in-person. Services to be provided throughout the communities of Service Area 7 and 8, which can be provided out of HYCs Whittier, Commerce, and/or Long Beach offices. Provide outreach through community events or other agency events to promote services. Provide workshops or presentations to provide awareness and education to the community. Maintain case file and provide accurate and timely documentation within three (3) business days of service unless a crisis occurs, in which, documentation will be required within 24 hours. Demonstrate strong oral and written communications skills, including a sound foundation in English grammar, spelling, and punctuation. Adhere to and promote HYCs mission and values. Acts as a role model to others exhibiting high degree of professionalism and ability to work with diverse populations and respect cultural diversity. Capacity to be discreet and a demeanor to maintain confidentiality relating to client and personnel information. Adaptive, multi-tasking ability, and ability to easily transition from one task to the next. Great work ethic demonstrated by reliability, punctuality, professionalism, diligence, and strong follow-up skills. Attend or complete all necessary trainings and any required internal or external meetings. Attend required supervision with program manager and clinical supervisor. Other related duties as assigned.

Requirements

Bachelors degree in a human services field or equivalent combination of education and relevant work experience.
Minimum three years of experience and knowledge of, and/or experience working with victims of human trafficking, sexual assault, domestic violence, or other victim populations (e.g. gang/immigrant/refugee populations)
Superb planning and organizational skills with a proven track record for strategic planning and execution and attention to detail.
Ability to succeed independently within a fast-paced, dynamic, and sometimes unpredictable work environment.
Competency to work with the various ethnic/cultural groups in the target area/community.
Ability to work a flexible schedule, including evenings and weekends.
Great work ethic demonstrated by reliability, punctuality, professionalism, diligence, and strong follow-up skills.
U.S. Citizenship or permanent resident status.
Valid Class C drivers license. Current auto insurance coverage and good driving record.
Ability to successfully pass a TB screening test and Live Scan fingerprinting
Ability to pass background check and criminal clearance.

Nice To Haves

Bilingual in English and Spanish.
Certification in the 40-hour DV advocate training

Responsibilities

Be responsible for the coordination, planning, implementation and execution of the California Office of Emergency Services (CalOES) domestic violence program and its services.
Provide victims of domestic violence, gang violence, or human trafficking with a comprehensive array of services, which will include assessments, case management, domestic violence education, parent education, linkages, resources, advocacy, life skills, shelter assistance, counseling, employment activities, and financial literacy.
Provide one-on-one counseling sessions and group sessions, both telehealth and in-person.
Services to be provided throughout the communities of Service Area 7 and 8, which can be provided out of HYCs Whittier, Commerce, and/or Long Beach offices.
Provide outreach through community events or other agency events to promote services.
Provide workshops or presentations to provide awareness and education to the community.
Maintain case file and provide accurate and timely documentation within three (3) business days of service unless a crisis occurs, in which, documentation will be required within 24 hours.
Demonstrate strong oral and written communications skills, including a sound foundation in English grammar, spelling, and punctuation.
Adhere to and promote HYCs mission and values.
Acts as a role model to others exhibiting high degree of professionalism and ability to work with diverse populations and respect cultural diversity.
Capacity to be discreet and a demeanor to maintain confidentiality relating to client and personnel information.
Adaptive, multi-tasking ability, and ability to easily transition from one task to the next.
Great work ethic demonstrated by reliability, punctuality, professionalism, diligence, and strong follow-up skills.
Attend or complete all necessary trainings and any required internal or external meetings.
Attend required supervision with program manager and clinical supervisor.
Other related duties as assigned.