DOMESTIC VIOLENCE CASE MANAGER (PD NON-CIVIL SERVICE)

City of San Angelo (TX)•San Angelo, TX

46d

About The Position

We are currently seeking: A Domestic Violence Case Manager to join our team. This is a full-time position for the purpose of working in partnership with the San Angelo Police Department (SAPD) officers and detectives, assisting crime victims of family violence, and coordinating with community partners. The Domestic Violence Case Manager is responsible for day-to-day intervention services with the victim, survivor and family members who have experienced or witnessed domestic violence. The Domestic Violence Case Manager reinforces care for the adult victim, child victim, if any, and other potential witnesses experiencing secondary victimization/trauma. The Domestic Violence Case Manager is part of the Investigative Support Team that conducts assessments, makes referrals, gathers evidence for the detectives, and collaborates with partners and volunteer interns to fulfill the assignment.

Requirements

Understanding of crime victims' rights, knowledge of family violence laws, penal code and the court system
Ability to work with minimal supervision and work as a team member
Outstanding organizational skills and ability to maneuver several tasks at same time
Ability to present a positive, professional image to victims, staff, and the public
Excellent communication skills
Knowledge of social service programs and community resources
Problem solving, trauma-informed care, crisis intervention skills, active listening skills and victim advocacy skills
Valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Texas Driver's License within 30 days of becoming a Texas resident.
Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.

Nice To Haves

Master's Degree in Social Work or relevant field or relevant life, work, or volunteer experience.
Bachelor's Degree from an accredited college or university with major coursework in Social Work, Criminal Justice, Psychology, Public Health, or a related field.
Law Enforcement work experience
Five years of direct client work (preference given to experience in residential, crisis, homeless, or domestic violence)
Direct experience working with survivors of domestic violence and sexual violence.
Experience providing services and case management with people in crisis.
Demonstrated knowledge of trauma informed crisis intervention, domestic violence, adult dating violence, teen dating violence, child abuse & neglect, stalking, elder abuse and generational family violence, sexual assault, stalking/harassment, human trafficking, the homeless or abuse.
Demonstrated commitment to engaging and servicing people who have been victimized by family violence, adult dating violence, teen dating violence, child abuse & neglect, stalking, elder abuse and generational family violence, sexual assault, stalking/harassment, human trafficking, the homeless or abuse.
Demonstrated commitment to equity and respectful engagement with communities.
Experience developing and maintaining relationships with diverse community partners, including law enforcement and community agencies.
Familiar with community service programs and case management techniques.
Experience establishing rapport, trust and boundaries with complainants/victims.
Experience in working with varied ethnic groups and demonstrated cultural competence.
Effective oral & written communication skills; public speaking, facilitating group discussions
Bilingual skills helpful

Responsibilities

Crisis intervention & Case Management:
Responding On-Scene if necessary and authorized
Work with victims of domestic violence, sexual assault, stalking, harassment, human trafficking and abuse
Develop a victim service plan
Notification & explanation of crime victims' rights and the criminal justice process
Crisis Response/Support/Intervention
Assistance with Crime Victim Compensation application process
Safety Planning, escape planning and Protective Order Assistance
Community Resource Referrals
Court/Legal/Medical Accompaniment in qualifying cases
Assistance with I 918 forms for U-Visa Applications.
Assistance with Address Confidentiality Program Applications (Texas Attorney General's Office)
Investigation:
Conduct Danger Assessments
Conduct Strangulation/Suffocation Interviews
Gather medical reports
Be present for Detective interviews and/or assists with victim interviews
Gather other relevant evidence when applicable
Community Outreach:
Attend community group meetings
Educate the community regarding the dynamics of family violence
Innovatively targets groups where potential victims may be
Administrative:
Set up victim file with basic information, statistical data and service agreements
Document victim interaction notes in file
Compile Statistics on a monthly basis
Adhere to necessary grant requirements for statistical tracking, record keeping
Prepare and maintain monthly progress report
Conduct Victim Surveys for feedback and outcome
Program Follow-Up Management:
Coordinate grant funding, complete all required documentation and reports necessary
Grant compliance and policies
Participate in appropriate staff orientations and trainings
Attend and participate in the Interdisciplinary Team Process
Complete appropriate and timely reports of activities submitted to the Family Violence Liaison, as required, including those associated with any grant or funding that supports the position. Complete appropriate client file updates as required.