Domestic Violence Case Manager

Crisis Services•Buffalo, NY

50d•$22 - $25•Onsite

About The Position

Crisis Services is looking to add a Domestic Violence Case Manager to our Advocate Department's Case Management and Prevention Team. We are seeking professionals with public health, human services, social work, or education degrees who are interested in supporting our mission to provide support to anyone in need. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. About this opportunity: The Advocate Department of Crisis Services is Erie County's Rape Crisis Center and a licensed Non-Residential Domestic Violence Service Provider in New York State. The Department provides comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse. The Domestic Violence Case Manager provides crisis intervention, case management, advocacy and follow-up services to survivors of domestic and family violence. This individual will provide personal and criminal justice advocacy and accompaniment for survivors of domestic violence. Additional support for survivors may be provided during presentation at Erie County emergency departments, police precincts, and/or court proceedings. The Case Manager will assist with linkages between law enforcement, the district attorney's office and other community-based agencies working with domestic violence survivors.

Requirements

Bachelor's Degree or Master's degree from an accredited college and/or university in human services, public health, social work or related field, or equivalent experience
A minimum of 6 months' relevant work experience preferably providing direct services in domestic/family violence response and/or prevention work
Demonstrated knowledge of domestic violence dynamics and effects, public awareness and crisis intervention services
Clear and calm judgment centered on survivors and ability to maintain ethical boundaries with clients
Skilled in strategic and diplomatic collaboration
Knowledge of practices and principles of empowerment
A high degree of compassion, discretion and understanding for clients
Ability to work independently, in an organized fashion, maintaining attention to detail and accurate records
Ability to manage multiple tasks and establish priorities in a rapidly changing and fast-paced environment
A valid NYS driver's license with a clean driving record and access to reliable automobile

Responsibilities

Provide crisis intervention, case management, advocacy and follow-up services to survivors of domestic and family violence.
Provide personal and criminal justice advocacy and accompaniment for survivors of domestic violence.
Provide support for survivors during presentation at Erie County emergency departments, police precincts, and/or court proceedings.
Assist with linkages between law enforcement, the district attorney's office and other community-based agencies working with domestic violence survivors.

Benefits

Competitive pay including regular annual increases
Paid training and professional development opportunities
CWA Local 1122 union membership
Generous paid time off and paid meal breaks
Employee self-care and wellness supports including Calm app subscription for all employees and their family members
Quiet Room, Exercise Room and Lactation Room onsite
Great health insurance coverage w/generous employer premium contribution
$300/year Flexible Spending Account provided by agency
Access to dental, vision and other ancillary insurance coverage options
403(b) plan w/employer match after one year of service
Eligibility for Public Service Loan Forgiveness program