Domain Architect, Risk and Compliance

Tanium•Emeryville, CA

1d•$130,000 - $395,000

About The Position

The Basics: Domain Architects (DAs) are pre-sales solution experts that align Tanium features and values to complex Tanium customer and prospect’s business objectives . A highly experienced technical resource, DAs are leveraged by the broader account team across the sales cycle to provide solution-specific guidance for advanced use cases. Serves as an advisor to go-to-market resources. What You’ll Do: Play a crucial role in early sales motions to solution on customer needs. Lead product demonstrations and proof of value development, in their assigned solution area, to ensure that offerings align with the customer’s business requirements. Assist in creation of complex, comprehensive proposals that outline the solution, pricing, and terms, as well as revising proposals as necessary. Have a deep understanding of the domain area to include best practices, competitive intelligence about and displacement opportunities, and the ability to lead discussions with certain executive personas within the domain area. Own and facilitate team meetings to include PM, engineering, and customer org to ensure consistent and appropriate updates are provided and discussed, team collaboration and problem-solving is fostered, and constructive feedback is solicited for the domain area Demonstrate a strong leadership role in all customer support, enablement, and quality initiatives within your domain area Identify, communicate, and champion the remediation of key domain gaps and deficiencies with the PM team that are driving high customer support requirements, potential account churn, and/or impacting sales opportunities. Work closely with the Technical Enablement team to establish content for the onboarding, training and certification of Tanium technical skills, including building the field’s capabilities in each relevant domain Work closely with the Marketing team to validate customer use cases, build key customer messaging, and develop competitive intelligence About Tanium Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X . On a mission. Together. At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions. We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

Requirements

8 + years experience in technical positions
8 + years experience in customer-facing or customer support positions
8 + years experience in endpoint operations or security
Known reputation for being respected and respectful with regards to interactions with customers and Engineering/ domain teams at all levels
Data-driven and operationally minded
Deep, systematic problem solving skills
Demonstrates initiative, motivation, dependability, and a positive attitude
Excellent oral and written communication skills
Person of high ethics and integrity.
Ability to practice a high degree of discretion around sensitive employee information and matters
Demonstrates critical thinking skills
Naturally team-oriented with a mission first attitude
Willingness to always go above and beyond for the customer

Responsibilities

Play a crucial role in early sales motions to solution on customer needs.
Lead product demonstrations and proof of value development, in their assigned solution area, to ensure that offerings align with the customer’s business requirements.
Assist in creation of complex, comprehensive proposals that outline the solution, pricing, and terms, as well as revising proposals as necessary.
Have a deep understanding of the domain area to include best practices, competitive intelligence about and displacement opportunities, and the ability to lead discussions with certain executive personas within the domain area.
Own and facilitate team meetings to include PM, engineering, and customer org to ensure consistent and appropriate updates are provided and discussed, team collaboration and problem-solving is fostered, and constructive feedback is solicited for the domain area
Demonstrate a strong leadership role in all customer support, enablement, and quality initiatives within your domain area
Identify, communicate, and champion the remediation of key domain gaps and deficiencies with the PM team that are driving high customer support requirements, potential account churn, and/or impacting sales opportunities.
Work closely with the Technical Enablement team to establish content for the onboarding, training and certification of Tanium technical skills, including building the field’s capabilities in each relevant domain
Work closely with the Marketing team to validate customer use cases, build key customer messaging, and develop competitive intelligence

Benefits

team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume