Summer 2026 – Documentation Intern

SAS • Cary, NC

4d • $15 - $30 • Hybrid

About The Position

Nice to meet you!
We’re the leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.
What you’ll do
Looking for that internship? The game-changing one that’ll help you learn, grow, and chart your path forward? You’ll find it at SAS. Our interns aren’t coffee runners – they do real, meaningful work. Our award-winning internship program is focused on development, culture, and community. We’ll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the summer.
The Documentation team is responsible for providing SAS customers with all the information that they need to be successful with our software. This content covers every aspect of the software lifecycle, from installation, to onboarding, to data management, to advanced analytics and visual reporting. Our users are interacting with our documentation in evolving patterns as Generative AI disrupts our industry. We’ve embarked on an ambitious program of modernization to respond to these changes.
As an intern, you might:
Write documentation. Be assigned work items, interview subject matter experts, draft content, respond to reviews, and ultimately publish the final version to our customers.
Participate in AI-powered innovation. Monitor industry trends, recommend and test ways in which SAS can leverage AI both to increase the efficiency of developing our content and to streamline the customer’s experience with using the content.
Develop internal training materials. Part of our modernization push is to lower the barrier for content creation for non-expert writers. Working with our in-house experts, develop reference materials for these new tasks and processes.
Contribute to multimedia (video, graphics, flowcharts, and so on) process improvement. Increasingly, users want their information in a format that suits their learning style. To modernize, we must enhance our multimedia output with improved tools and processes.

Requirements

• You are an undergraduate student studying Technical Writing, Communications, Computer Science, Mathematics, Engineering, or a related field; not graduating prior to December 2026.
• Strong communications skills, general technical aptitude, and a proactive mindset.
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
• Strong communication skills – both written and verbal.
• Leadership abilities. Your past experiences demonstrate you’ll take initiative and go above and beyond the call of duty.
• You’re interested in the future of data and AI and embrace technology.

Nice To Haves

• Experience using Generative AI tools
• Markup languages
• SAS

Responsibilities

• Write documentation. Be assigned work items, interview subject matter experts, draft content, respond to reviews, and ultimately publish the final version to our customers.
• Participate in AI-powered innovation. Monitor industry trends, recommend and test ways in which SAS can leverage AI both to increase the efficiency of developing our content and to streamline the customer’s experience with using the content.
• Develop internal training materials. Part of our modernization push is to lower the barrier for content creation for non-expert writers. Working with our in-house experts, develop reference materials for these new tasks and processes.
• Contribute to multimedia (video, graphics, flowcharts, and so on) process improvement. Increasingly, users want their information in a format that suits their learning style. To modernize, we must enhance our multimedia output with improved tools and processes.

Benefits

• Work with (and learn from) the best. As a SAS intern, you’ll get face time with our top executives!
• Free SAS programming training and certification.
• At SAS, flexible work is the norm. Want to work remotely? That’s cool. Prefer a hybrid mix of sweatpants and in-person collaboration? That’s great, too.
• We work hard, but we like to play hard, too. Enjoy hackathons, social events and other opportunities to connect + engage.
• Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive. This includes an on-site and remote Work/Life Center staffed by master’s level social workers and an Employee Assistance Program.

What This Job Offers

• Career Level: Intern