Documentation Intern

Decisions • Virginia Beach, VA

2d • Onsite

About The Position

At Decisions, we thrive when our people thrive. We’re currently looking for an Intern to be a supportive force around our organization handling anything from larger initiatives to small project work for the Documentation Team. This is an internship position and is required to be in the office at our Headquarters in Virginia Beach, Virginia.
The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention to detail. This person will gain experience working in an office environment, performing Documentation Team duties, and supporting mid-level leadership. Given the dynamic nature of the technical landscape, we rely on the Intern to be flexible and consistent while maintaining the confidentiality of high-level information and operations.
The intern in this role will play a vital part in supporting the Documentation team and contributing to product-related tasks at Decisions. This position offers a unique opportunity for hands-on experience across various aspects of the organization, including administration and product development. The intern will work closely with teams to gain valuable insights and actively contribute to the company's success.

Requirements

• Currently enrolled in a relevant academic program (HS or College- or recent HS graduate)
• Strong organizational and multitasking skills
• Basic understanding of support tasks and product development concepts
• Proficient in common office software (e.g., Microsoft Office Suite)
• Exceptional note-taking ability with clear summaries and action items
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
• Proficiency with office productivity tools and an aptitude for learning new software and systems
• Flexible team player, willing to adapt to changes and unafraid of challenges
• Ability to maintain the confidentiality of information related to the company and its employees

Responsibilities

• Documentation Support: Assist with day-to-day tasks, including data entry, document preparation, and project aid
• Become familiar with the product to update documentation for publication effectively
• Collaborate with documentation staff to ensure smooth operations
• Product & Technical Support: Work closely with the product team to contribute to ongoing projects and initiatives
• Provide support in product testing, documentation, and user feedback collection
• Work on small projects to help aid in the company's success
• Get to know Decisions: Learn names and faces to establish a good relationship with the Decisions employees
• Understand the department structure and who is on each team
• Engage with various teams within the organization to understand workflows and processes
• Participate in meetings to gather insights and contribute to cross-functional projects

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED