Documentation Analyst Senior

Elevance Health • Waukesha, WI

8d • Hybrid

About The Position

Documentation Analyst Senior Hybrid: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: Monday - Friday The Documentation Analyst Senior is responsible for researching and documenting more complex projects and work processes to ensure business continuity and consistency. How you will make an impact: Researches, extrapolates, compiles and validates data on flows, systems, coding, and testing problems and processing issues. Makes recommendations for process changes and works with management to obtain sign-off and to implement. Develops and updates flows and end-user documentation based on research and system changes. Facilitates issues meetings. Assists in managing intranet site by uploading procedures and maintaining a daily bulletin.

Requirements

• Requires H.S. diploma; 3-5 years related experience, of which at least 2 should be in documentation; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

• Vizio, Power Apps, Power BI experience preferred.
• Microsoft Office experience preferred.
• Experience in Technical writing, content creation or documentation management preferred.
• Gap Analysis experience preferred.
• BA/BS preferred

Responsibilities

• Researches, extrapolates, compiles and validates data on flows, systems, coding, and testing problems and processing issues.
• Makes recommendations for process changes and works with management to obtain sign-off and to implement.
• Develops and updates flows and end-user documentation based on research and system changes.
• Facilitates issues meetings.
• Assists in managing intranet site by uploading procedures and maintaining a daily bulletin.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees