Documentation Analyst , Senior

Elevance Health • Atlanta, GA

4d • Hybrid

About The Position

D ocumentation Analyst - Senior Location: Hybrid1: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Documentation Analyst Senio r position supports Georgia's Department of Behavioral Health and Developmental Disabilities (DBHDD) and the Georgia Housing Voucher program. This position will work closely with DBHDD to support housing providers and landlords with resolving inquiries around billing and claims concerns. You will be responsible for researching and documenting more complex projects and work processes to ensure business continuity and consistency. How you will make an impact: Research, extrapolate, compile and validate data on flows, systems, coding, and testing problems and processing issues; makes recommendations for process changes and works with management to obtain sign-off and to implement; develops and updates flows and end-user documentation based on research and system changes; facilitates issues meetings; assists in managing intranet site by uploading procedures and maintaining a daily bulletin.

Requirements

• Requires H.S. diploma
• 3-5 years related experience, of which at least 2 should be in documentation
• or any combination of education and experience, which would provide an equivalent background

Nice To Haves

• BA/BS preferred

Responsibilities

• Research, extrapolate, compile and validate data on flows, systems, coding, and testing problems and processing issues
• makes recommendations for process changes and works with management to obtain sign-off and to implement
• develops and updates flows and end-user documentation based on research and system changes
• facilitates issues meetings
• assists in managing intranet site by uploading procedures and maintaining a daily bulletin

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical, dental, vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees