This role requires advanced expertise in technical communication, documentation systems, and business process design. The position is responsible for governing documentation strategy, standards, and systems across the organization. The individual exercises independent judgment and discretion on matters of significance, including documentation architecture, tooling decisions, and process improvements that impact business operations. This role is crucial for building and maintaining customer relationships by providing high quality documentation and governing standardized business practices. The primary duty of this role is the strategic oversight and governance of documentation systems and processes; document development is performed as an extension of this responsibility. The focus area for this role has a high-impact on quality management and production operation, As part of the Research and Development Department, this role plays a key part in evaluating, selecting, and implementing documentation tools and systems, as well as influencing product and operational processes through documentation strategy.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees