Document Support Specialist

MRA Recruiting Services • New Ulm, MN

20h • $23 - $26

About The Position

A key resource to support and expand existing customer accounts by generating quotations and cost estimates for customers that promote the company goals for long-term growth and profitability. Primary responsibilities include cost analysis/rollup and generating quotation documentation as well as maintaining the engineering product development systems and records as needed.

Requirements

• Strong independent decision making, problem solving, and analytical ability to make on the spot decisions
• Ability to handle a variety of assignments simultaneously and demonstrate a sense of urgency.
• Able to work under pressure with multiple deadlines
• Strong attention to detail and listening skills.
• Able to communicate clearly and professionally, both verbally and in writing
• Proficiency with the Microsoft Office suite required
• Multi-level print reading and technical competence
• A great work ethic and willingness to ethically do what needs to be done
• Must exhibit a curious, positive, enthusiastic, and team-oriented approach in addition to the ability to be self-motivated when needed
• Position may require up to 10% travel to customers and trade shows/conference to build relationships, network, develop, and promote the company
• High school diploma or GED required
• 1-2 years’ experience in manufacturing, design, or costing engineering, particularly electric machines and their components preferred
• 1-2 years’ experience in technical writing for proposals/quotations or specifications related to product design and testing preferred

Nice To Haves

• A technical degree or certification preferred

Responsibilities

• Prepare written quotations and estimates for parts typically not requiring technical review and specify: Costing of product, tooling, engineering effort, and other items Engineering specifications and assumptions Estimated delivery timeline and associated schedules
• Develop proficiency with Windings’ CRM software, ensuring accurate and complete information is captured.
• Present quotes to sales team members and others and participate in the company’s sales process and operating management system.
• Provide direct engineering support in the areas of workflow documentation and creating initial manufacturing bill of materials and routes based on prints to be handed off to an engineer.
• Create and maintain stock codes for materials, fixtures, components or assemblies within Windings’ ERP system.
• Develop basic understanding of current production materials and processes.
• Ensure all activities are in compliance with all Quality System Requirements
• Review and maintain documentation for accuracy, completeness, and clarity, and obtaining necessary approvals before release
• Organize and classify documents to ensure they are easily accessible and that the latest document and print versions are maintained.
• Implement measures to protect sensitive information and control access to documents
• Provide assistance to users in understanding and using documentation systems, including answering questions, troubleshooting problems, and providing training.
• Develop and enforce documentation standards to ensure consistency and quality
• Assist in maintaining electronic customer print files as required to be in compliance with ISO, AS9100 and other standards, including customer requirements.
• Lead efforts to implement company best practices and advise internal resources of critical client needs
• Work closely with the operations and engineering teams to Identify opportunities to reduce cost and lead times
• Other duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED