Document Management Team Member

Westgate Resorts • Ocoee, FL

14d • Hybrid

About The Position

As an online notary, your duties are to provide independent third-party witness to the online notarization of official documents.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
• Perform remote online notarizations (RON) for timeshare owners via third-party platform.
• Schedule notarization appointments with timeshare owners based on intercompany requests.
• Verify signer's identity, witness, and notarize the signing of important timeshare documents using audio-visual technology in compliance with Florida RON laws.
• Ensure all notarizations are completed accurately and securely. • Maintain confidentiality and uphold high ethical standards.
• Provide timely and professional service to timeshare owners.
EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or six months related experience and/or training; or equivalent combination of education and experience is preferred.

Requirements

• Must be flexible to work the following: a) Six (6) weeks of paid training provided Monday through Friday. b) Must be flexible to work a hybrid schedule. Mornings and evenings, Monday through Friday. Forty (40) hours per week. c) Must be able to commute and work on-site at the Ocoee office multiple times a week d) No weekends. Both the hours(a) and the ability to work a hybrid position(b) and weekend(d) may be subject to change to accommodate evolving business needs. Flexibility with scheduling is expected to ensure smooth operations.
• All Document Management Notaries must abide to the hybrid schedule of three morning shifts (8:00 am- 4:30pm) and two late shifts (10:30am-7:00pm) per week. Amendments to this Updated: 09.2024 schedule may not be approved due to business needs and may require the use of Vacation and or Sick time to be submitted if approved.
• To ensure smooth and efficient work while working from home, it's imperative that you have a highspeed internet connection. This will help avoid any connectivity issues and support your productivity during tasks that require consistent and reliable internet access.
• Fluent in English language required. (Bilingual in Spanish and/or Portuguese helpful but not required)
• Valid Florida Notary Public Commission with RON certification required.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy, with excellent follow up skills.
• Ability to work independently and manage time effectively.
• Must have high-speed internet connection and modem.
• Must have dedicated office/workspace with little to no distractions.
• Must be able to make and receive telephone calls.
• Must be proficient with Microsoft Outlook, Microsoft Excel, and Adobe Acrobat.
• Ability to trouble-shoot & fix minor computer problems independently.
• Ability to operate a computer, telephone, calculator, and other related office equipment.
• Ability to visually review handwritten and computer-generated documents, as well as view a computer screen.
• Ability to multi-task and communicate effectively with team members and customers in a professional manner.
• Ability to sit at a desk for extended periods of time.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Nice To Haves

• Experience in remote online notarization or other related experience preferred.
• Bilingual in Spanish and/or Portuguese helpful but not required

Responsibilities

• Perform remote online notarizations (RON) for timeshare owners via third-party platform.
• Schedule notarization appointments with timeshare owners based on intercompany requests.
• Verify signer's identity, witness, and notarize the signing of important timeshare documents using audio-visual technology in compliance with Florida RON laws.
• Ensure all notarizations are completed accurately and securely.
• Maintain confidentiality and uphold high ethical standards.
• Provide timely and professional service to timeshare owners.

Benefits

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees