DOCUMENT MANAGEMENT MAIL & SCANNING CLERK

LoanCare • Virginia Beach, VA

1d • $15 - $22 • Remote

About The Position

The Document Management Mail & Scanning Clerk is responsible for supporting mail operations and document processing within the loan servicing department. This role includes handling incoming and outgoing mail, preparing shipping labels, scanning and uploading documents to secure network locations, and ensuring compliance with document retention standards.

Requirements

• High School Diploma or equivalent.
• Basic familiarity with Microsoft Office, including Outlook, Excel, and Word.
• Strong organizational abilities with a proven track record of meeting daily, weekly, and monthly deadlines.
• Self-motivated and capable of working independently with minimal supervision.
• Collaborative team player skilled in working with peers, managers, and customers to achieve shared objectives.
• Highly adaptable to changing workloads and evolving processes.
• Effective written communication skills for clear and professional correspondence.

Responsibilities

• Handle and process incoming and outgoing mail, including U.S. Mail, UPS, FedEx, Priority Mail, and Certified Mail.
• Prepare and generate shipping labels for various delivery services.
• Organize, prepare, and scan files and documents related to loan servicing.
• Upload scanned documents to designated network locations for secure storage.
• Maintain comprehensive knowledge of document types and retention schedules to ensure compliance and accuracy.
• All other duties as assigned.

Benefits

• Optional medical, dental, vision, life, and disability insurance
• Paid holidays, vacation, and sick leave
• Matching 401(k) plan and employee stock purchase plan
• Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Programs that celebrate achievements and milestones
• Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees